{"id":3313,"date":"2025-01-14T17:35:10","date_gmt":"2025-01-14T16:35:10","guid":{"rendered":"https:\/\/customerfirstpartners.com\/erfolgsgeschichten\/"},"modified":"2025-05-05T22:15:05","modified_gmt":"2025-05-05T21:15:05","slug":"erfolgsgeschichten","status":"publish","type":"page","link":"https:\/\/customerfirstpartners.com\/de\/erfolgsgeschichten\/","title":{"rendered":"Results Stories"},"content":{"rendered":"\n
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Results Stories<\/h1><\/div>

Entdecken Sie Results Stories, die die Ergebnisse unserer Arbeit in verschiedenen Branchen zeigen. Vom Erreichen von messbarem Wachstums bis hin zur Verbesserung der Kundenbindung \u2013 diese Projekte unterstreichen den ma\u00dfgeschneiderten Support, den wir geleistet haben, und die erzielten Ergebnisse. Tauchen Sie in die Details ein, um zu sehen, wie wir unseren Kunden geholfen haben, ihre Ziele zu erreichen.<\/p><\/div><\/div><\/div>\n<\/div><\/div>\n\n

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Multinationale Telekom-Gruppe<\/span>

NPS-Rollout in mehreren L\u00e4ndern<\/strong><\/h4><\/div>

Gemeinsam mit dem Kunden ein vollst\u00e4ndiges Net Promoter System entwickelt; Rollout in ~10 L\u00e4ndern inkl. Aufbau relevanter Teams und Schulung von 1.000+ Mitarbeitern <\/p>

Weiterlesen<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n
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Multinationale Einzelhandelsgruppe<\/span>

NPS-Rollout in mehreren L\u00e4ndern<\/strong><\/h4><\/div>

Gemeinsam mit dem Kunden ein vollst\u00e4ndiges Net Promoter System entwickelt; Rollout in 20+ L\u00e4ndern inkl. Aufbau eines relevanten Teams und Schulung von 1.000+ Mitarbeitern <\/p>

Weiterlesen<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Globaler Industrie-Konzern (Maschinenbau)<\/span>

Best-Practice-NPS-Blueprints und Pilotprojekte<\/strong><\/h4><\/div>

Anpassung des Best-Practice-NPS-Blueprints an die Kundenumgebung; Konzeption des Rollouts, Planung und Durchf\u00fchrung von Pilotprojekten als Proofpoints und Mobilisierung der Organisation<\/p>

Weiterlesen<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n
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Multinationaler Unterhaltungskonzern<\/span>

Operating Model der Experience Organisation<\/strong><\/h4><\/div>

Konzeption Betriebsmodell f\u00fcr ein l\u00e4nder\u00fcbergreifendes Product Experience Team inkl. Schnittstellen zu OpCos; Abstimmung und Mobilisierung von zentralen und lokalen Stakeholdern <\/p>

Weiterlesen<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Nationaler Kabelanbieter<\/span>

Kundenorientierte Transformation<\/strong><\/h4><\/div>

Vollst\u00e4ndige Transformation, beginnend mit der Umstrukturierung des Managementteams und des Kundendienstes; implementierung NPS- und Feedback-Routinen; Kommerzieller Aufschwung<\/p>

Weiterlesen<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n
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Regionalbank<\/span>

NPS-Blaupause & Pilot<\/strong><\/h4><\/div>

Entwicklung von Feedback-Routinen und Net Promoter System auf der Grundlage von Best Practices; Entwurf eines Rollout-Plans, Durchf\u00fchrung von Pilotprojekten, Abstimmung mit der Arbeitnehmervertretung, Auswahl des technischen Supports<\/p>

Weiterlesen<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Nationaler Telekommunikationsanbieter<\/span>

Kundenorientierte Transformation<\/strong><\/h4><\/div>

Vollst\u00e4ndige Transformation, beginnend mit der NPSystem Implementierung, gefolgt von der Neugestaltung der Customer Journeys usw. Projekt im Private Equity Kontext <\/p>

Weiterlesen<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n
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Globales Kommunikationsunternehmen <\/span>

Schulungsprogramm f\u00fcr F\u00fchrungskr\u00e4fte<\/strong><\/h4><\/div>

Entwicklung eines Schulungsprogramms f\u00fcr F\u00fchrungskr\u00e4fte zur Kundenorientierung \u2013 eine der wichtigsten Priorit\u00e4ten des Unternehmens; Durchf\u00fchrung einer Reihe von Schulungen<\/p>

Weiterlesen<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3313","page","type-page","status-publish","hentry"],"aioseo_notices":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"relay_customerfirstpartners_com_7a3st@mrvh.de","author_link":"https:\/\/customerfirstpartners.com\/de\/author\/relay_customerfirstpartners_com_7a3stmrvh-de\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/customerfirstpartners.com\/de\/wp-json\/wp\/v2\/pages\/3313","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/customerfirstpartners.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/customerfirstpartners.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/customerfirstpartners.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/customerfirstpartners.com\/de\/wp-json\/wp\/v2\/comments?post=3313"}],"version-history":[{"count":5,"href":"https:\/\/customerfirstpartners.com\/de\/wp-json\/wp\/v2\/pages\/3313\/revisions"}],"predecessor-version":[{"id":3378,"href":"https:\/\/customerfirstpartners.com\/de\/wp-json\/wp\/v2\/pages\/3313\/revisions\/3378"}],"wp:attachment":[{"href":"https:\/\/customerfirstpartners.com\/de\/wp-json\/wp\/v2\/media?parent=3313"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}