{"id":3338,"date":"2025-01-14T17:35:10","date_gmt":"2025-01-14T16:35:10","guid":{"rendered":"https:\/\/customerfirstpartners.com\/gfp\/"},"modified":"2025-09-23T21:45:05","modified_gmt":"2025-09-23T20:45:05","slug":"gfp","status":"publish","type":"page","link":"https:\/\/customerfirstpartners.com\/de\/","title":{"rendered":"CFP"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-fe83ce66 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-701661e2 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\"><strong><em>Stellen Sie die Kunden <\/em><br\/><em>Ins Zentrum <\/em><br\/><em>All ihren Handelns<\/em><\/strong><\/span><h1 class=\"uagb-ifb-title\"><strong style=\"font-size:46px\">C<\/strong>USTOMER <strong style=\"font-size:46px\">F<\/strong>IRST <strong style=\"font-size:46px\">P<\/strong>ARTNERS<\/h1><\/div><p class=\"uagb-ifb-desc\">Erfahrene Kundenstrategieberater  <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"#connect\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Kontaktieren Sie uns<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-01e2564a alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-uagb-image-gallery uagb-block-5b86615a     \"\n\t\t\t\t\t\tstyle=\"\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery spectra-image-gallery__layout--carousel\">\n\t\t\t\t\t\t\t\t<div class=\"uagb-slick-carousel uagb-block-5b86615a\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='2338'>\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--carousel\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/2024-10-01-14.59.18-1-768x1024.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/2024-10-01-14.59.18-1-768x1024.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--carousel\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/2024-10-01-14.59.18-1-768x1024.jpg\" alt=\"Keynote Future of CX Dubai, 2024\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption spectra-image-gallery__media-thumbnail-caption--overlay\">\n\t\t\t\t\tKeynote\n &#8211; Future of CX &#8211; \nDubai, 2024\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='2291'>\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--carousel\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/358-1024x683.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/358-1024x683.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--carousel\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/358-1024x683.jpg\" alt=\"Workshop Predictive CX Bradenton\/ Florida, 2024\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption spectra-image-gallery__media-thumbnail-caption--overlay\">\n\t\t\t\t\tWorkshop\n &#8211; Predictive CX &#8211; \nBradenton\/ Florida, 2024\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='2288'>\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--carousel\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/530-1024x683.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/530-1024x683.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--carousel\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/530-1024x683.jpg\" alt=\"Co-creation Maturity Assessment &amp; Roadmap Various locations\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption spectra-image-gallery__media-thumbnail-caption--overlay\">\n\t\t\t\t\tCo-creation\n &#8211; Maturity Assessment &amp; Roadmap &#8211; \nVarious locations \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='2290'>\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--carousel\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0247-1024x683.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0247-1024x683.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--carousel\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0247-1024x683.jpg\" alt=\"Keynote GenAI in CX Frankfurt, 2024\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption spectra-image-gallery__media-thumbnail-caption--overlay\">\n\t\t\t\t\tKeynote\n &#8211; GenAI in CX &#8211; \nFrankfurt, 2024\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='2339'>\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--carousel\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/6849-2650-1024x683.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/6849-2650-1024x683.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--carousel\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/6849-2650-1024x683.jpg\" alt=\"Senior Leadership Workshop Customer Strategy Various locations\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption spectra-image-gallery__media-thumbnail-caption--overlay\">\n\t\t\t\t\tSenior Leadership\nWorkshop\n &#8211; Customer Strategy &#8211; \nVarious locations\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='2292'>\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--carousel\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/529-1024x683.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/529-1024x683.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--carousel\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/529-1024x683.jpg\" alt=\"Leadership Training Customer Centricity, esp. financial impact Various locations\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption spectra-image-gallery__media-thumbnail-caption--overlay\">\n\t\t\t\t\tLeadership Training\n &#8211; Customer Centricity, esp. financial impact &#8211; \nVarious locations \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='2289'>\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--carousel\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0288-683x1024.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0288-683x1024.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--carousel\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0288-683x1024.jpg\" alt=\"Keynote Employee vs. customer experience Various locations, 2024\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption spectra-image-gallery__media-thumbnail-caption--overlay\">\n\t\t\t\t\tKeynote\n &#8211; Employee vs. customer experience &#8211; \nVarious locations, 2024\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='2334'>\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--carousel\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0299-1024x683.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0299-1024x683.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--carousel\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0299-1024x683.jpg\" alt=\"Change &amp; Mobilization Purpose of CX &amp; Customer First Various locations\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption spectra-image-gallery__media-thumbnail-caption--overlay\">\n\t\t\t\t\tChange &amp; Mobilization\n &#8211; Purpose of CX &amp; Customer First &#8211; \nVarious locations\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class='spectra-image-gallery__media-wrapper' data-spectra-gallery-image-id='2896'>\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--carousel\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/Kundenzentrierung_Snapshot-1-1024x743.png\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/Kundenzentrierung_Snapshot-1-1024x743.png\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--carousel\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/Kundenzentrierung_Snapshot-1-1024x743.png\" alt=\"Lecturer Customer Centricity, here focus on CRM vs. CX Various universities (online, in-person), 2022-today\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption spectra-image-gallery__media-thumbnail-caption--overlay\">\n\t\t\t\t\tLecturer\n&#8211; Customer Centricity, here focus on CRM vs. CX &#8211; \nVarious universities (online, in-person), 2022-today\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class='spectra-image-gallery__control-lightbox' tabindex='0'>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper spectra-image-gallery__control-lightbox--main\" dir=\"\">\n\t\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/2024-10-01-14.59.18-1.jpg\" alt=\"Keynote Future of CX Dubai, 2024\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__control-lightbox--caption\" data-spectra-gallery-image-id='2338'>\n\t\t\t\t\t\t\t\t\t\tKeynote\n &#8211; Future of CX &#8211; \nDubai, 2024\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/358-scaled.jpg\" alt=\"Workshop Predictive CX Bradenton\/ Florida, 2024\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__control-lightbox--caption\" data-spectra-gallery-image-id='2291'>\n\t\t\t\t\t\t\t\t\t\tWorkshop\n &#8211; Predictive CX &#8211; \nBradenton\/ Florida, 2024\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/530-scaled.jpg\" alt=\"Co-creation Maturity Assessment &amp; Roadmap Various locations\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__control-lightbox--caption\" data-spectra-gallery-image-id='2288'>\n\t\t\t\t\t\t\t\t\t\tCo-creation\n &#8211; Maturity Assessment &amp; Roadmap &#8211; \nVarious locations \t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0247-scaled.jpg\" alt=\"Keynote GenAI in CX Frankfurt, 2024\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__control-lightbox--caption\" data-spectra-gallery-image-id='2290'>\n\t\t\t\t\t\t\t\t\t\tKeynote\n &#8211; GenAI in CX &#8211; \nFrankfurt, 2024\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/6849-2650-scaled.jpg\" alt=\"Senior Leadership Workshop Customer Strategy Various locations\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__control-lightbox--caption\" data-spectra-gallery-image-id='2339'>\n\t\t\t\t\t\t\t\t\t\tSenior Leadership\nWorkshop\n &#8211; Customer Strategy &#8211; \nVarious locations\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/529-scaled.jpg\" alt=\"Leadership Training Customer Centricity, esp. financial impact Various locations\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__control-lightbox--caption\" data-spectra-gallery-image-id='2292'>\n\t\t\t\t\t\t\t\t\t\tLeadership Training\n &#8211; Customer Centricity, esp. financial impact &#8211; \nVarious locations \t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0288-scaled.jpg\" alt=\"Keynote Employee vs. customer experience Various locations, 2024\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__control-lightbox--caption\" data-spectra-gallery-image-id='2289'>\n\t\t\t\t\t\t\t\t\t\tKeynote\n &#8211; Employee vs. customer experience &#8211; \nVarious locations, 2024\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0299-scaled.jpg\" alt=\"Change &amp; Mobilization Purpose of CX &amp; Customer First Various locations\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__control-lightbox--caption\" data-spectra-gallery-image-id='2334'>\n\t\t\t\t\t\t\t\t\t\tChange &amp; Mobilization\n &#8211; Purpose of CX &amp; Customer First &#8211; \nVarious locations\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t<img class=\"swiper-lazy\" data-src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/Kundenzentrierung_Snapshot-1.png\" alt=\"Lecturer Customer Centricity, here focus on CRM vs. CX Various universities (online, in-person), 2022-today\"\/>\n\t\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader swiper-lazy-preloader-white\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__control-lightbox--caption\" data-spectra-gallery-image-id='2896'>\n\t\t\t\t\t\t\t\t\t\tLecturer\n&#8211; Customer Centricity, here focus on CRM vs. CX &#8211; \nVarious universities (online, in-person), 2022-today\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-button-next\"><\/div>\n\t\t\t\t\t<div class=\"swiper-button-prev\"><\/div>\n\t\t\t\t<\/div>\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__control-lightbox--thumbnails-wrapper\">\n\t\t\t\t\t<div class=\"swiper spectra-image-gallery__control-lightbox--thumbnails\">\n\t\t\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/2024-10-01-14.59.18-1-150x150.jpg\" tabindex=\"0\" alt=\"Keynote Future of CX Dubai, 2024\"\/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/358-150x150.jpg\" tabindex=\"0\" alt=\"Workshop Predictive CX Bradenton\/ Florida, 2024\"\/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/530-150x150.jpg\" tabindex=\"0\" alt=\"Co-creation Maturity Assessment &amp; Roadmap Various locations\"\/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0247-150x150.jpg\" tabindex=\"0\" alt=\"Keynote GenAI in CX Frankfurt, 2024\"\/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/6849-2650-150x150.jpg\" tabindex=\"0\" alt=\"Senior Leadership Workshop Customer Strategy Various locations\"\/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/529-150x150.jpg\" tabindex=\"0\" alt=\"Leadership Training Customer Centricity, esp. financial impact Various locations\"\/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0288-150x150.jpg\" tabindex=\"0\" alt=\"Keynote Employee vs. customer experience Various locations, 2024\"\/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0299-150x150.jpg\" tabindex=\"0\" alt=\"Change &amp; Mobilization Purpose of CX &amp; Customer First Various locations\"\/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/Kundenzentrierung_Snapshot-1-150x150.png\" tabindex=\"0\" alt=\"Lecturer Customer Centricity, here focus on CRM vs. CX Various universities (online, in-person), 2022-today\"\/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button class='spectra-image-gallery__control-lightbox--close' aria-label=\"Close\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 320 512\"><path d=\"M310.6 361.4c12.5 12.5 12.5 32.75 0 45.25C304.4 412.9 296.2 416 288 416s-16.38-3.125-22.62-9.375L160 301.3L54.63 406.6C48.38 412.9 40.19 416 32 416S15.63 412.9 9.375 406.6c-12.5-12.5-12.5-32.75 0-45.25l105.4-105.4L9.375 150.6c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L160 210.8l105.4-105.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-105.4 105.4L310.6 361.4z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-ef2d6986 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-18a32e49\">\n<div class=\"wp-block-uagb-info-box uagb-block-624a8694 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-separator\"><\/div><div class=\"uagb-ifb-title-wrap\"><h2 class=\"uagb-ifb-title\"><strong>\u00dcber Daniel M\u00f6llerhenn<\/strong><\/h2><\/div><p class=\"uagb-ifb-desc\">Daniel M\u00f6llerhenn ist ein erfahrener <strong>Kundenstrategieberater <\/strong>mit Sitz im Gro\u00dfraum Frankfurt, der Kunden in der gesamten EMEA-Region und dar\u00fcber hinaus betreut.<\/p><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-89ecfce8\"><h4 class=\"uagb-heading-text\"><strong>Erfahrung<\/strong><\/h4><p class=\"uagb-desc-text\">Mit \u00fcber 15 Jahren globaler Beratungserfahrung ist Daniel auf kundengef\u00fchrte Transformationen, Customer Experience-Programme und Net Promoter System-Implementierungen\u00ae in verschiedenen Branchen spezialisiert. Seine Expertise erstreckt sich \u00fcber Telekommunikation, Versicherungen, Banken, Industrieg\u00fcter, Schwermaschinen, fortschrittliche Fertigung, Versorgungsunternehmen, Gro\u00dfhandel, Einzelhandel und E-Commerce in der gesamten EMEA-Region.<br\/>Daniel war Expert Partner und einer der f\u00fchrenden globalen CX &amp; NPS-Experten bei Bain &amp; Company. Er ist auch Teil des F\u00fchrungsteams des NPS Loyalty Forums (Details weiter unten).  <\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-8ee8d8ee\"><h4 class=\"uagb-heading-text\"><strong>Fokus auf Wert<\/strong><\/h4><p class=\"uagb-desc-text\">Daniel ist ein anerkannter Marktf\u00fchrer im Bereich kundenorientierter Transformationen und hilft Unternehmen, durch treue Kunden einen langfristigen wirtschaftlichen Wert zu schaffen. Er hat analytische L\u00f6sungen implementiert, um den Customer Lifetime Value zu messen und zu steigern, Erfahrungen zu optimieren und Kosten zu senken. Seine Arbeit umfasst Kundenakquise, Up-Selling\/Cross-Selling und Programme zur Verhinderung von Abwanderung.  <\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-0c8ad54c\"><h4 class=\"uagb-heading-text\"><strong>Technologie &amp; KI<\/strong><\/h4><p class=\"uagb-desc-text\">Daniel ber\u00e4t Kunden bei der Nutzung von Technologie und KI zur Verbesserung von CX-Programmen. Seine Expertise umfasst Technologiestrategie, KI-gesteuerte Analysen sowie KI-gest\u00fctzte Mitarbeiterunterst\u00fctzung und Personalisierung in Vertrieb und Service. Dies f\u00fchrt zu einfacheren und digital-first-Erlebnissen f\u00fcr die Kunden.  <\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-cc3ff3c4\"><h4 class=\"uagb-heading-text\"><strong>Akademischer Werdegang<\/strong><\/h4><p class=\"uagb-desc-text\">Daniel hat einen Abschluss der European Business School und einen MBA der AGSM in Sydney und NYU Stern.<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-buttons uagb-buttons__outer-wrap uagb-btn__default-btn uagb-btn-tablet__default-btn uagb-btn-mobile__default-btn uagb-block-2e7b4c26\"><div class=\"uagb-buttons__wrap uagb-buttons-layout-wrap \">\n<div class=\"wp-block-uagb-buttons-child uagb-buttons__outer-wrap uagb-block-2202be3c wp-block-button\"><div class=\"uagb-button__wrapper\"><a class=\"uagb-buttons-repeater wp-block-button__link\" aria-label=\"\" href=\"#connect\" rel=\"follow noopener\" target=\"_self\" role=\"button\"><div class=\"uagb-button__link\">Kontaktieren Sie uns<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-fab8ac2b\">\n<div class=\"wp-block-uagb-image aligncenter uagb-block-1906db38 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center alignright\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0288-683x1024.jpg ,https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0288-scaled.jpg 780w, https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0288-scaled.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/HS_0288-683x1024.jpg\" alt=\"\" class=\"uag-image-2289\" width=\"423\" height=\"400\" title=\"\" loading=\"lazy\" role=\"presentation\"><\/figure><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-24d81b5e alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-bb247b35\">\n<div class=\"wp-block-uagb-info-box uagb-block-cada0331 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-separator\"><\/div><div class=\"uagb-ifb-title-wrap\"><h2 class=\"uagb-ifb-title\"><strong>Social Media<\/strong><\/h2><\/div><\/div><\/div><\/div>\n\n\n\n<script src=\"https:\/\/elfsightcdn.com\/platform.js\" async=\"\"><\/script>\n<div class=\"elfsight-app-ab9ac4fe-7563-4764-8528-7bce2ce3fffd\" data-elfsight-app-lazy=\"\"><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-layout-grid uagb-block-ca2e9611 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-counter uagb-block-df72e80f wp-block-uagb-counter--number\"><span class=\"wp-block-uagb-counter__icon\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M304 48C304 74.51 282.5 96 256 96C229.5 96 208 74.51 208 48C208 21.49 229.5 0 256 0C282.5 0 304 21.49 304 48zM248 352V480C248 497.7 233.7 512 216 512C198.3 512 184 497.7 184 480V256.9L155.4 304.5C146.3 319.6 126.7 324.5 111.5 315.4C96.37 306.3 91.47 286.7 100.6 271.5L158.8 174.6C176.2 145.7 207.4 128 241.1 128H270.9C304.6 128 335.8 145.7 353.2 174.6L411.4 271.5C420.5 286.7 415.6 306.3 400.5 315.4C385.3 324.5 365.7 319.6 356.6 304.5L328 256.9V480C328 497.7 313.7 512 296 512C278.3 512 264 497.7 264 480V352L248 352zM7.029 7.029C16.4-2.343 31.6-2.343 40.97 7.029L120.1 87.03C130.3 96.4 130.3 111.6 120.1 120.1C111.6 130.3 96.4 130.3 87.03 120.1L7.029 40.97C-2.343 31.6-2.343 16.4 7.029 7.029V7.029zM471 7.029C480.4-2.343 495.6-2.343 504.1 7.029C514.3 16.4 514.3 31.6 504.1 40.97L424.1 120.1C415.6 130.3 400.4 130.3 391 120.1C381.7 111.6 381.7 96.4 391 87.03L471 7.029zM7.029 471L87.03 391C96.4 381.7 111.6 381.7 120.1 391C130.3 400.4 130.3 415.6 120.1 424.1L40.97 504.1C31.6 514.3 16.4 514.3 7.029 504.1C-2.343 495.6-2.343 480.4 7.029 471V471zM391 424.1C381.7 415.6 381.7 400.4 391 391C400.4 381.7 415.6 381.7 424.1 391L504.1 471C514.3 480.4 514.3 495.6 504.1 504.1C495.6 514.3 480.4 514.3 471 504.1L391 424.1z\"><\/path><\/svg><\/span><div class=\"wp-block-uagb-counter__number\"><span class=\"uagb-counter-block-number\" data-duration=\"1.5\" data-to-value=\"100\" data-from-value=\"0\" data-delimiter=\",\"><\/span><span class=\"uagb-counter-block-suffix\">+<\/span><\/div><div class=\"wp-block-uagb-counter__title\">Kunden beraten und betreut<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-counter uagb-block-168fc294 wp-block-uagb-counter--number\"><span class=\"wp-block-uagb-counter__icon\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><path d=\"M448 336v-288C448 21.49 426.5 0 400 0H96C42.98 0 0 42.98 0 96v320c0 53.02 42.98 96 96 96h320c17.67 0 32-14.33 32-31.1c0-11.72-6.607-21.52-16-27.1v-81.36C441.8 362.8 448 350.2 448 336zM143.1 128h192C344.8 128 352 135.2 352 144C352 152.8 344.8 160 336 160H143.1C135.2 160 128 152.8 128 144C128 135.2 135.2 128 143.1 128zM143.1 192h192C344.8 192 352 199.2 352 208C352 216.8 344.8 224 336 224H143.1C135.2 224 128 216.8 128 208C128 199.2 135.2 192 143.1 192zM384 448H96c-17.67 0-32-14.33-32-32c0-17.67 14.33-32 32-32h288V448z\"><\/path><\/svg><\/span><div class=\"wp-block-uagb-counter__number\"><span class=\"uagb-counter-block-number\" data-duration=\"1.5\" data-to-value=\"15\" data-from-value=\"0\" data-delimiter=\",\"><\/span><span class=\"uagb-counter-block-suffix\">+<\/span><\/div><div class=\"wp-block-uagb-counter__title\">Jahre Erfahrung<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-counter uagb-block-70698ffa wp-block-uagb-counter--number\"><span class=\"wp-block-uagb-counter__icon\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M32 432C32 458.5 53.49 480 80 480h352c26.51 0 48-21.49 48-48V160H32V432zM160 236C160 229.4 165.4 224 172 224h168C346.6 224 352 229.4 352 236v8C352 250.6 346.6 256 340 256h-168C165.4 256 160 250.6 160 244V236zM480 32H32C14.31 32 0 46.31 0 64v48C0 120.8 7.188 128 16 128h480C504.8 128 512 120.8 512 112V64C512 46.31 497.7 32 480 32z\"><\/path><\/svg><\/span><div class=\"wp-block-uagb-counter__number\"><span class=\"uagb-counter-block-number\" data-duration=\"1.5\" data-to-value=\"20\" data-from-value=\"0\" data-delimiter=\",\"><\/span><span class=\"uagb-counter-block-suffix\">+<\/span><\/div><div class=\"wp-block-uagb-counter__title\">L\u00e4nder mit<br>Projekterfahrung <\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-counter uagb-block-014dbdb8 wp-block-uagb-counter--number\"><span class=\"wp-block-uagb-counter__icon\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\"><path d=\"M192 352c53.03 0 96-42.97 96-96v-160c0-53.03-42.97-96-96-96s-96 42.97-96 96v160C96 309 138.1 352 192 352zM344 192C330.7 192 320 202.7 320 215.1V256c0 73.33-61.97 132.4-136.3 127.7c-66.08-4.169-119.7-66.59-119.7-132.8L64 215.1C64 202.7 53.25 192 40 192S16 202.7 16 215.1v32.15c0 89.66 63.97 169.6 152 181.7V464H128c-18.19 0-32.84 15.18-31.96 33.57C96.43 505.8 103.8 512 112 512h160c8.222 0 15.57-6.216 15.96-14.43C288.8 479.2 274.2 464 256 464h-40v-33.77C301.7 418.5 368 344.9 368 256V215.1C368 202.7 357.3 192 344 192z\"><\/path><\/svg><\/span><div class=\"wp-block-uagb-counter__number\"><span class=\"uagb-counter-block-number\" data-duration=\"1.5\" data-to-value=\"1000\" data-from-value=\"0\" data-delimiter=\",\"><\/span><span class=\"uagb-counter-block-suffix\">+<\/span><\/div><div class=\"wp-block-uagb-counter__title\">Mitarbeiter geschult<br>und mobilisiert<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-counter uagb-block-930ce75a wp-block-uagb-counter--number\"><span class=\"wp-block-uagb-counter__icon\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 576 512\"><path d=\"M0 80C0 53.49 21.49 32 48 32H144C170.5 32 192 53.49 192 80V96H384V80C384 53.49 405.5 32 432 32H528C554.5 32 576 53.49 576 80V176C576 202.5 554.5 224 528 224H432C405.5 224 384 202.5 384 176V160H192V176C192 177.7 191.9 179.4 191.7 180.1L272 288H368C394.5 288 416 309.5 416 336V432C416 458.5 394.5 480 368 480H272C245.5 480 224 458.5 224 432V336C224 334.3 224.1 332.6 224.3 331L144 224H48C21.49 224 0 202.5 0 176V80z\"><\/path><\/svg><\/span><div class=\"wp-block-uagb-counter__number\"><span class=\"uagb-counter-block-number\" data-duration=\"1.5\" data-to-value=\"25\" data-from-value=\"0\" data-delimiter=\",\"><\/span><span class=\"uagb-counter-block-suffix\">+<\/span><\/div><div class=\"wp-block-uagb-counter__title\">Unterst\u00fctzung von Technologie-RfP und Implementierungsprozessen<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-78a96351 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-921f29e6 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><div class=\"uagb-ifb-separator\"><\/div><h2 class=\"uagb-ifb-title\">Results Stories<\/h2><\/div><p class=\"uagb-ifb-desc\">K\u00fcrzlich abgeschlossene Kundenprojekte<\/p><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider uag-hide-mob uagb-block-2c0de93a uagb-slider-container\"><div class=\"uagb-slides uagb-swiper\"><div class=\"swiper-wrapper\">\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-37d8ee20\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-da05ab90\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-uagb-container uagb-block-d981ac76\">\n<div class=\"wp-block-uagb-info-box uagb-block-ad1ea8dc uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Multinationale Telekommunikationsgruppe<\/span><h4 class=\"uagb-ifb-title\"><strong>NPS-Rollout in mehreren L\u00e4ndern<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Gemeinsam mit dem Kunden ein vollst\u00e4ndiges Net Promoter System entwickelt; Rollout in ~10 L\u00e4ndern inkl. Aufbau relevanter Teams und Schulung von 1.000+ Mitarbeitern <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/multi-country-nps-rollout-telco-group\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M504.3 273.6l-112.1 104c-6.992 6.484-17.18 8.218-25.94 4.406c-8.758-3.812-14.42-12.45-14.42-21.1L351.9 288H32C14.33 288 .0002 273.7 .0002 255.1S14.33 224 32 224h319.9l0-72c0-9.547 5.66-18.19 14.42-22c8.754-3.809 18.95-2.075 25.94 4.41l112.1 104C514.6 247.9 514.6 264.1 504.3 273.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-5173b059\">\n<div class=\"wp-block-uagb-info-box uagb-block-707bf008 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Multinationale Einzelhandelsgruppe<\/span><h4 class=\"uagb-ifb-title\"><strong>NPS-Rollout in mehreren L\u00e4ndern<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Gemeinsam mit dem Kunden ein vollst\u00e4ndiges Net Promoter System entwickelt; Rollout in 20+ L\u00e4ndern inkl. Aufbau eines relevanten Teams und Schulung von 1.000+ Mitarbeitern <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/multi-country-nps-rollout-retail-group\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M504.3 273.6l-112.1 104c-6.992 6.484-17.18 8.218-25.94 4.406c-8.758-3.812-14.42-12.45-14.42-21.1L351.9 288H32C14.33 288 .0002 273.7 .0002 255.1S14.33 224 32 224h319.9l0-72c0-9.547 5.66-18.19 14.42-22c8.754-3.809 18.95-2.075 25.94 4.41l112.1 104C514.6 247.9 514.6 264.1 504.3 273.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-5ede384a\"><div class=\"swiper-content\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-uagb-container uagb-block-ec5ee6ab\">\n<div class=\"wp-block-uagb-info-box uagb-block-46dfbc79 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Globaler Industrie-Konzern (Maschinennbau)<\/span><h4 class=\"uagb-ifb-title\"><strong>Globaler NPS-Blueprint und Pilot<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Anpassung des Best-Practice-NPS-Blueprints an die Kundenumgebung; Konzeption des Rollouts, Planung und Durchf\u00fchrung von Pilotprojekten als Proofpoints und Mobilisierung der Organisation<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/global-nps-blueprint-pilot\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M504.3 273.6l-112.1 104c-6.992 6.484-17.18 8.218-25.94 4.406c-8.758-3.812-14.42-12.45-14.42-21.1L351.9 288H32C14.33 288 .0002 273.7 .0002 255.1S14.33 224 32 224h319.9l0-72c0-9.547 5.66-18.19 14.42-22c8.754-3.809 18.95-2.075 25.94 4.41l112.1 104C514.6 247.9 514.6 264.1 504.3 273.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-6d65c10d\">\n<div class=\"wp-block-uagb-info-box uagb-block-9f62b2e9 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Multinationaler Unterhaltungskonzern<\/span><h4 class=\"uagb-ifb-title\"><strong>Organisation der Betriebsmodellerfahrung<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Konzipiertes Betriebsmodell f\u00fcr ein l\u00e4nder\u00fcbergreifendes Product Experience Team inkl. Schnittstellen zu OpCos; Abstimmung und Mobilisierung von zentralen und lokalen Stakeholdern <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/operating-model-experience-organization\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M504.3 273.6l-112.1 104c-6.992 6.484-17.18 8.218-25.94 4.406c-8.758-3.812-14.42-12.45-14.42-21.1L351.9 288H32C14.33 288 .0002 273.7 .0002 255.1S14.33 224 32 224h319.9l0-72c0-9.547 5.66-18.19 14.42-22c8.754-3.809 18.95-2.075 25.94 4.41l112.1 104C514.6 247.9 514.6 264.1 504.3 273.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-07291317\"><div class=\"swiper-content\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-uagb-container uagb-block-e55cbbf1\">\n<div class=\"wp-block-uagb-info-box uagb-block-0bee9766 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Nationaler Kabelanbieter<\/span><h4 class=\"uagb-ifb-title\"><strong>Kundenorientierte Transformation<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Vollst\u00e4ndige Transformation, beginnend mit der Umstrukturierung des Managementteams und des Kundendienstes; implementierte NPS- und Feedback-Routinen; Kommerzieller Aufschwung<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/customer-led-transformation-cable\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M502.6 278.6l-128 128c-12.51 12.51-32.76 12.49-45.25 0c-12.5-12.5-12.5-32.75 0-45.25L402.8 288H32C14.31 288 0 273.7 0 255.1S14.31 224 32 224h370.8l-73.38-73.38c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l128 128C515.1 245.9 515.1 266.1 502.6 278.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-3556f717\">\n<div class=\"wp-block-uagb-info-box uagb-block-096980f5 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Regionale Bank<\/span><h4 class=\"uagb-ifb-title\"><strong>NPS-Blaupause &amp; Pilot<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Entwicklung von Feedback-Routinen und Net Promoter System auf der Grundlage von Best Practices; Entwurf eines Rollout-Plans, Durchf\u00fchrung von Pilotprojekten, Abstimmung mit der Arbeitnehmervertretung, Auswahl des technischen Supports<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/nps-blueprint-pilot\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M502.6 278.6l-128 128c-12.51 12.51-32.76 12.49-45.25 0c-12.5-12.5-12.5-32.75 0-45.25L402.8 288H32C14.31 288 0 273.7 0 255.1S14.31 224 32 224h370.8l-73.38-73.38c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l128 128C515.1 245.9 515.1 266.1 502.6 278.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-3b9e246a\"><div class=\"swiper-content\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-uagb-container uagb-block-a4bf5599\">\n<div class=\"wp-block-uagb-info-box uagb-block-a710dc39 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Nationaler Telekommunikationsanbieter<\/span><h4 class=\"uagb-ifb-title\"><strong>Kundenorientierte Transformation<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Vollst\u00e4ndige Transformation, beginnend mit der NPS-Einf\u00fchrung, gefolgt von der Neugestaltung der Customer Journey usw. Private-Equity-Kontext <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/customer-led-transformation-telco\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M502.6 278.6l-128 128c-12.51 12.51-32.76 12.49-45.25 0c-12.5-12.5-12.5-32.75 0-45.25L402.8 288H32C14.31 288 0 273.7 0 255.1S14.31 224 32 224h370.8l-73.38-73.38c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l128 128C515.1 245.9 515.1 266.1 502.6 278.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-fcde5e97\">\n<div class=\"wp-block-uagb-info-box uagb-block-aeb34b2c uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Globales Kommunikationsunternehmen  <\/span><h4 class=\"uagb-ifb-title\"><strong>Schulungsprogramm f\u00fcr F\u00fchrungskr\u00e4fte<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Entwicklung eines Schulungsprogramms f\u00fcr F\u00fchrungskr\u00e4fte zur Kundenorientierung \u2013 eine der wichtigsten Priorit\u00e4ten des Unternehmens; Durchf\u00fchrung einer Reihe von Schulungen<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/leadership-training-program\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M502.6 278.6l-128 128c-12.51 12.51-32.76 12.49-45.25 0c-12.5-12.5-12.5-32.75 0-45.25L402.8 288H32C14.31 288 0 273.7 0 255.1S14.31 224 32 224h370.8l-73.38-73.38c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l128 128C515.1 245.9 515.1 266.1 502.6 278.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"swiper-pagination\"><\/div><div class=\"swiper-button-prev\"><\/div><div class=\"swiper-button-next\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider uag-hide-desktop uag-hide-tab uagb-block-5478ca54 uagb-slider-container\"><div class=\"uagb-slides uagb-swiper\"><div class=\"swiper-wrapper\">\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-0e72eef0\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-21dac45f\">\n<div class=\"wp-block-uagb-info-box uagb-block-a8bce2d1 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Multinationale Telekommunikationsgruppe<\/span><h4 class=\"uagb-ifb-title\"><strong>NPS-Rollout in mehreren L\u00e4ndern<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Gemeinsam mit dem Kunden ein vollst\u00e4ndiges Net Promoter System entwickelt; Rollout in ~10 L\u00e4ndern inkl. Aufbau relevanter Teams und Schulung von 1.000+ Mitarbeitern <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/multi-country-nps-rollout-telco-group\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M504.3 273.6l-112.1 104c-6.992 6.484-17.18 8.218-25.94 4.406c-8.758-3.812-14.42-12.45-14.42-21.1L351.9 288H32C14.33 288 .0002 273.7 .0002 255.1S14.33 224 32 224h319.9l0-72c0-9.547 5.66-18.19 14.42-22c8.754-3.809 18.95-2.075 25.94 4.41l112.1 104C514.6 247.9 514.6 264.1 504.3 273.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-38499382\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-e876cf14\">\n<div class=\"wp-block-uagb-info-box uagb-block-7a59ea48 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Multinationale Einzelhandelsgruppe<\/span><h4 class=\"uagb-ifb-title\"><strong>NPS-Rollout in mehreren L\u00e4ndern<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Gemeinsam mit dem Kunden ein vollst\u00e4ndiges Net Promoter System entwickelt; Rollout in 20+ L\u00e4ndern inkl. Aufbau eines relevanten Teams und Schulung von 1.000+ Mitarbeitern <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/multi-country-nps-rollout-retail-group\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M504.3 273.6l-112.1 104c-6.992 6.484-17.18 8.218-25.94 4.406c-8.758-3.812-14.42-12.45-14.42-21.1L351.9 288H32C14.33 288 .0002 273.7 .0002 255.1S14.33 224 32 224h319.9l0-72c0-9.547 5.66-18.19 14.42-22c8.754-3.809 18.95-2.075 25.94 4.41l112.1 104C514.6 247.9 514.6 264.1 504.3 273.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-c296efec\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-610551d3\">\n<div class=\"wp-block-uagb-info-box uagb-block-dee2f188 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Globaler Industrie-Konzern (Maschinennbau)<\/span><h4 class=\"uagb-ifb-title\"><strong>Globaler NPS-Blueprint und Pilot<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Anpassung des Best-Practice-NPS-Blueprints an die Kundenumgebung; Konzeption des Rollouts, Planung und Durchf\u00fchrung von Pilotprojekten als Proofpoints und Mobilisierung der Organisation<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/global-nps-blueprint-pilot\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M504.3 273.6l-112.1 104c-6.992 6.484-17.18 8.218-25.94 4.406c-8.758-3.812-14.42-12.45-14.42-21.1L351.9 288H32C14.33 288 .0002 273.7 .0002 255.1S14.33 224 32 224h319.9l0-72c0-9.547 5.66-18.19 14.42-22c8.754-3.809 18.95-2.075 25.94 4.41l112.1 104C514.6 247.9 514.6 264.1 504.3 273.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-87f48532\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-41f42e4e\">\n<div class=\"wp-block-uagb-info-box uagb-block-8d22576c uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Multinationaler Unterhaltungskonzern<\/span><h4 class=\"uagb-ifb-title\"><strong>Organisation der Betriebsmodellerfahrung<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Konzipiertes Betriebsmodell f\u00fcr ein l\u00e4nder\u00fcbergreifendes Product Experience Team inkl. Schnittstellen zu OpCos; Abstimmung und Mobilisierung von zentralen und lokalen Stakeholdern <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/operating-model-experience-organization\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M504.3 273.6l-112.1 104c-6.992 6.484-17.18 8.218-25.94 4.406c-8.758-3.812-14.42-12.45-14.42-21.1L351.9 288H32C14.33 288 .0002 273.7 .0002 255.1S14.33 224 32 224h319.9l0-72c0-9.547 5.66-18.19 14.42-22c8.754-3.809 18.95-2.075 25.94 4.41l112.1 104C514.6 247.9 514.6 264.1 504.3 273.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-e114100c\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-1d5414f3\">\n<div class=\"wp-block-uagb-info-box uagb-block-7fe3b397 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Nationaler Kabelanbieter<\/span><h4 class=\"uagb-ifb-title\"><strong>Kundenorientierte Transformation<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Vollst\u00e4ndige Transformation, beginnend mit der Umstrukturierung des Managementteams und des Kundendienstes; implementierte NPS- und Feedback-Routinen; Kommerzieller Aufschwung<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/customer-led-transformation-cable\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M502.6 278.6l-128 128c-12.51 12.51-32.76 12.49-45.25 0c-12.5-12.5-12.5-32.75 0-45.25L402.8 288H32C14.31 288 0 273.7 0 255.1S14.31 224 32 224h370.8l-73.38-73.38c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l128 128C515.1 245.9 515.1 266.1 502.6 278.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-cdda33cc\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-ba08eec5\">\n<div class=\"wp-block-uagb-info-box uagb-block-2f5f25d3 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Regionale Bank<\/span><h4 class=\"uagb-ifb-title\"><strong>NPS-Blaupause &amp; Pilot<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Entwicklung von Feedback-Routinen und Net Promoter System auf der Grundlage von Best Practices; Entwurf eines Rollout-Plans, Durchf\u00fchrung von Pilotprojekten, Abstimmung mit der Arbeitnehmervertretung, Auswahl des technischen Supports<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/nps-blueprint-pilot\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M502.6 278.6l-128 128c-12.51 12.51-32.76 12.49-45.25 0c-12.5-12.5-12.5-32.75 0-45.25L402.8 288H32C14.31 288 0 273.7 0 255.1S14.31 224 32 224h370.8l-73.38-73.38c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l128 128C515.1 245.9 515.1 266.1 502.6 278.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-355c6ebd\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-7cc24fcc\">\n<div class=\"wp-block-uagb-info-box uagb-block-6430119f uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Nationaler Telekommunikationsanbieter<\/span><h4 class=\"uagb-ifb-title\"><strong>Kundenorientierte Transformation<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Vollst\u00e4ndige Transformation, beginnend mit der NPS-Einf\u00fchrung, gefolgt von der Neugestaltung der Customer Journey usw. Private-Equity-Kontext <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/customer-led-transformation-telco\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M502.6 278.6l-128 128c-12.51 12.51-32.76 12.49-45.25 0c-12.5-12.5-12.5-32.75 0-45.25L402.8 288H32C14.31 288 0 273.7 0 255.1S14.31 224 32 224h370.8l-73.38-73.38c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l128 128C515.1 245.9 515.1 266.1 502.6 278.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-4976748e\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-92a38603\">\n<div class=\"wp-block-uagb-info-box uagb-block-ed61cee3 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Globales Kommunikationsunternehmen  <\/span><h4 class=\"uagb-ifb-title\"><strong>Schulungsprogramm f\u00fcr F\u00fchrungskr\u00e4fte<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Entwicklung eines Schulungsprogramms f\u00fcr F\u00fchrungskr\u00e4fte zur Kundenorientierung \u2013 eine der wichtigsten Priorit\u00e4ten des Unternehmens; Durchf\u00fchrung einer Reihe von Schulungen<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/results-stories\/leadership-training-program\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M502.6 278.6l-128 128c-12.51 12.51-32.76 12.49-45.25 0c-12.5-12.5-12.5-32.75 0-45.25L402.8 288H32C14.31 288 0 273.7 0 255.1S14.31 224 32 224h370.8l-73.38-73.38c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0l128 128C515.1 245.9 515.1 266.1 502.6 278.6z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"swiper-pagination\"><\/div><div class=\"swiper-button-prev\"><\/div><div class=\"swiper-button-next\"><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-e2d244fa alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-1548e154 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><div class=\"uagb-ifb-separator\"><\/div><h2 class=\"uagb-ifb-title\">Beratungsangebot<\/h2><\/div><p class=\"uagb-ifb-desc\">Jedes Engagement \u2013 ob Vortrag, Workshop, Schulung oder Projekt \u2013 ist einzigartig, genau wie jede Branche, jedes Unternehmen und jedes Team. Deshalb passen wir unsere Beratungsleistungen an Ihre spezifischen Herausforderungen und Ziele an. Wenden Sie sich an uns, um Ihre Situation und die Unterst\u00fctzung, die Sie ben\u00f6tigen, zu besprechen. Um besser zu verstehen, wie wir Ihnen helfen k\u00f6nnen, finden Sie hier vier Beispiele f\u00fcr typische Engagements. Wir passen den Umfang, den Zeitplan und die Ressourcen an Ihre spezifischen Bed\u00fcrfnisse an und freuen uns darauf, mit Ihnen in Kontakt zu treten.    <\/p><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-4d24eb40 default uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-block-06bda68d\">\n<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-38e92c2e alignfull uagb-is-root-container\">\n<div class=\"wp-block-uagb-info-box uagb-block-cd7d2ebe uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-middle wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M500.3 443.7l-119.7-119.7c27.22-40.41 40.65-90.9 33.46-144.7C401.8 87.79 326.8 13.32 235.2 1.723C99.01-15.51-15.51 99.01 1.724 235.2c11.6 91.64 86.08 166.7 177.6 178.9c53.8 7.189 104.3-6.236 144.7-33.46l119.7 119.7c15.62 15.62 40.95 15.62 56.57 0C515.9 484.7 515.9 459.3 500.3 443.7zM79.1 208c0-70.58 57.42-128 128-128s128 57.42 128 128c0 70.58-57.42 128-128 128S79.1 278.6 79.1 208z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\"><em>ein bis wenige Tage<\/em><\/span><h4 class=\"uagb-ifb-title\"><strong>Fokussierte Unterst\u00fctzung<\/strong><br\/> <\/h4><\/div><p class=\"uagb-ifb-desc\">Hochgradig fokussierter, kurzfristiger Support, der darauf ausgelegt ist, spezifische CX-Herausforderungen und -Chancen zu bew\u00e4ltigen oder auf ein ganz bestimmtes Ergebnis ausgerichtet zu sein. Beinhaltet Keynote-Vortr\u00e4ge, Workshops f\u00fcr das Senior Management, Projekt- oder Schulungs-Kick-offs. <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/services\/focused-support\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-62a5412c alignfull uagb-is-root-container\">\n<div class=\"wp-block-uagb-info-box uagb-block-7e244f54 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M32 32C49.67 32 64 46.33 64 64V400C64 408.8 71.16 416 80 416H480C497.7 416 512 430.3 512 448C512 465.7 497.7 480 480 480H80C35.82 480 0 444.2 0 400V64C0 46.33 14.33 32 32 32zM128 128C128 110.3 142.3 96 160 96H256C273.7 96 288 110.3 288 128C288 145.7 273.7 160 256 160H160C142.3 160 128 145.7 128 128zM352 192C369.7 192 384 206.3 384 224C384 241.7 369.7 256 352 256H224C206.3 256 192 241.7 192 224C192 206.3 206.3 192 224 192H352zM448 288C465.7 288 480 302.3 480 320C480 337.7 465.7 352 448 352H384C366.3 352 352 337.7 352 320C352 302.3 366.3 288 384 288H448z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\"><em>mehrere Tage \/ wenige Wochen en bloc<\/em><\/span><h4 class=\"uagb-ifb-title\"><strong>Unterst\u00fctzung f\u00fcr bestimmtes Projekt oder Projektphase,<\/strong> <strong>Ziel oder Ergebnis<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Unterst\u00fctzung bei der Erreichung von Zwischenzielen oder -ergebnissen, wie z. B. der Definition einer Roadmap oder einer ausgew\u00e4hlten Phase in der Neugestaltung der Customer Journeys, der Gestaltung von Feedback-Routinen oder der Einrichtung von Mechanismen zur Verhinderung von Abwanderung und vielen weiteren \u00e4hnlichen Zielen.<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/services\/support-for-selected-project-phase-objective-or-outcome\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-f1927075\">\n<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-eb611e48 alignfull uagb-is-root-container\">\n<div class=\"wp-block-uagb-info-box uagb-block-7b7328a8 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M480 256c-17.67 0-32 14.31-32 32c0 52.94-43.06 96-96 96H192L192 344c0-9.469-5.578-18.06-14.23-21.94C169.1 318.3 159 319.8 151.9 326.2l-80 72C66.89 402.7 64 409.2 64 416s2.891 13.28 7.938 17.84l80 72C156.4 509.9 162.2 512 168 512c3.312 0 6.615-.6875 9.756-2.062C186.4 506.1 192 497.5 192 488L192 448h160c88.22 0 160-71.78 160-160C512 270.3 497.7 256 480 256zM160 128h159.1L320 168c0 9.469 5.578 18.06 14.23 21.94C337.4 191.3 340.7 192 343.1 192c5.812 0 11.57-2.125 16.07-6.156l80-72C445.1 109.3 448 102.8 448 95.1s-2.891-13.28-7.938-17.84l-80-72c-7.047-6.312-17.19-7.875-25.83-4.094C325.6 5.938 319.1 14.53 319.1 24L320 64H160C71.78 64 0 135.8 0 224c0 17.69 14.33 32 32 32s32-14.31 32-32C64 171.1 107.1 128 160 128z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\"><em>mehrere Wochen \u00fcber einen l\u00e4ngeren Zeitraum<\/em><\/span><h4 class=\"uagb-ifb-title\"><strong>Laufende Unterst\u00fctzung, Interventionen, Sicherstellen der Umsetzung von Ma\u00dfnahmen oder Erreichen von Ergebnissen<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Unterst\u00fctzung \u00fcber einen l\u00e4ngeren Zeitraum mit definierten Artikeln oder einem &#8222;On-Demand&#8220;-Modell; kann die Sicherstellung der CX-Roadmap und die Mobilisierung der Belegschaft umfassen; auch Auswahlverfahren zur Technologieunterst\u00fctzung oder Abstimmung mit der Arbeitnehmervertretung z.B. Betriebsrat<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/services\/ongoing-support\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-2d7e3cf0 alignfull uagb-is-root-container\">\n<div class=\"wp-block-uagb-info-box uagb-block-2c3de08a uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M320 336c0 8.844-7.156 16-16 16h-96C199.2 352 192 344.8 192 336V288H0v144C0 457.6 22.41 480 48 480h416c25.59 0 48-22.41 48-48V288h-192V336zM464 96H384V48C384 22.41 361.6 0 336 0h-160C150.4 0 128 22.41 128 48V96H48C22.41 96 0 118.4 0 144V256h512V144C512 118.4 489.6 96 464 96zM336 96h-160V48h160V96z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\"><em><em>Vollzeit f\u00fcr einen definierten Zeitraum<\/em><\/em><\/span><h4 class=\"uagb-ifb-title\"><strong><strong>Projekt-\/ Programm-\/ Interimsmanagement<\/strong><\/strong><br\/> <\/h4><\/div><p class=\"uagb-ifb-desc\">Unterst\u00fctzung von Organisationen bei ihrer kundenzentrierten Transformation durch die Vertretung von hauptamtlichen (internen) Managern, F\u00fchrungskr\u00e4ften, Projekt-, Programm- oder Transformationsleitern; Beinhaltet Projekt- und Linienf\u00fchrungssituationen<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"\/de\/beratungsangebot\/projektmanagement\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Weiterlesen<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-29e0a2b9 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center alignleft\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/358-1024x683.jpg ,https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/358-scaled.jpg 780w, https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/358-300x200.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/358-1024x683.jpg\" alt=\"\" class=\"uag-image-2291\" width=\"600\" height=\"400\" title=\"358\" loading=\"lazy\" role=\"img\"><\/figure><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-41967cae alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-3dcd98d3 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><div class=\"uagb-ifb-separator\"><\/div><h2 class=\"uagb-ifb-title\">Erfahre Mehr<\/h2><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-8d5ac423\">\n<div class=\"wp-block-uagb-container uagb-block-659fae2f\">\n<div class=\"wp-block-uagb-info-box uagb-block-85a2bd76 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 640 512\"><path d=\"M112.1 79.03C122.3 88.4 122.3 103.6 112.1 112.1C103.6 122.3 88.4 122.3 79.03 112.1L7.029 40.97C-2.343 31.6-2.343 16.4 7.029 7.029C16.4-2.343 31.6-2.343 40.97 7.029L112.1 79.03zM599 7.029C608.4-2.343 623.6-2.343 632.1 7.029C642.3 16.4 642.3 31.6 632.1 40.97L560.1 112.1C551.6 122.3 536.4 122.3 527 112.1C517.7 103.6 517.7 88.4 527 79.03L599 7.029zM7.029 471L79.03 399C88.4 389.7 103.6 389.7 112.1 399C122.3 408.4 122.3 423.6 112.1 432.1L40.97 504.1C31.6 514.3 16.4 514.3 7.029 504.1C-2.343 495.6-2.343 480.4 7.029 471V471zM527 432.1C517.7 423.6 517.7 408.4 527 399C536.4 389.7 551.6 389.7 560.1 399L632.1 471C642.3 480.4 642.3 495.6 632.1 504.1C623.6 514.3 608.4 514.3 599 504.1L527 432.1zM256 192C256 156.7 284.7 128 320 128C355.3 128 384 156.7 384 192C384 227.3 355.3 256 320 256C284.7 256 256 227.3 256 192zM265.5 289.5C266.3 289.3 267.1 289.1 267.1 288.1C271.9 288.3 275.9 288 280 288H360C364.1 288 368.1 288.3 372 288.1C396.6 293.1 416.9 309.7 426.3 331.1C426.9 333.3 427.4 334.6 427.9 336C430.6 343.5 432 351.6 432 360C432 373.3 421.3 384 408 384H232C218.7 384 208 373.3 208 360C208 351.6 209.4 343.5 212.1 336C220.4 312.5 240.6 294.6 265.5 289.5V289.5zM127.8 176C127.8 149.5 149.3 128 175.8 128C202.3 128 223.8 149.5 223.8 176C223.8 202.5 202.3 224 175.8 224C149.3 224 127.8 202.5 127.8 176V176zM218.7 256C227.8 256 236.5 258.3 244 262.4C211.6 274.3 186.8 301.9 178.8 336H122.7C107.9 336 96 324.1 96 309.3C96 279.9 119.9 256 149.3 256H218.7zM517.3 336H461.2C453.2 301.9 428.4 274.3 395.1 262.4C403.5 258.3 412.2 256 421.3 256H490.7C520.1 256 544 279.9 544 309.3C544 324.1 532.1 336 517.3 336H517.3zM416 176C416 149.5 437.5 128 464 128C490.5 128 512 149.5 512 176C512 202.5 490.5 224 464 224C437.5 224 416 202.5 416 176z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><h4 class=\"uagb-ifb-title\"><strong>Net Promoter System<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Erfahren Sie mehr \u00fcber NPS, Feedback-Routinen und verwandte Elemente<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/www.netpromotersystem.com\/\" target=\"_blank\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M352 256C352 278.2 350.8 299.6 348.7 320H163.3C161.2 299.6 159.1 278.2 159.1 256C159.1 233.8 161.2 212.4 163.3 192H348.7C350.8 212.4 352 233.8 352 256zM503.9 192C509.2 212.5 512 233.9 512 256C512 278.1 509.2 299.5 503.9 320H380.8C382.9 299.4 384 277.1 384 256C384 234 382.9 212.6 380.8 192H503.9zM493.4 160H376.7C366.7 96.14 346.9 42.62 321.4 8.442C399.8 29.09 463.4 85.94 493.4 160zM344.3 160H167.7C173.8 123.6 183.2 91.38 194.7 65.35C205.2 41.74 216.9 24.61 228.2 13.81C239.4 3.178 248.7 0 256 0C263.3 0 272.6 3.178 283.8 13.81C295.1 24.61 306.8 41.74 317.3 65.35C328.8 91.38 338.2 123.6 344.3 160H344.3zM18.61 160C48.59 85.94 112.2 29.09 190.6 8.442C165.1 42.62 145.3 96.14 135.3 160H18.61zM131.2 192C129.1 212.6 127.1 234 127.1 256C127.1 277.1 129.1 299.4 131.2 320H8.065C2.8 299.5 0 278.1 0 256C0 233.9 2.8 212.5 8.065 192H131.2zM194.7 446.6C183.2 420.6 173.8 388.4 167.7 352H344.3C338.2 388.4 328.8 420.6 317.3 446.6C306.8 470.3 295.1 487.4 283.8 498.2C272.6 508.8 263.3 512 255.1 512C248.7 512 239.4 508.8 228.2 498.2C216.9 487.4 205.2 470.3 194.7 446.6H194.7zM190.6 503.6C112.2 482.9 48.59 426.1 18.61 352H135.3C145.3 415.9 165.1 469.4 190.6 503.6V503.6zM321.4 503.6C346.9 469.4 366.7 415.9 376.7 352H493.4C463.4 426.1 399.8 482.9 321.4 503.6V503.6z\"><\/path><\/svg><span class=\"uagb-inline-editing\">ZUR WEBSITE<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-d0036d50\">\n<div class=\"wp-block-uagb-info-box uagb-block-7a0dab1e uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 640 512\"><path d=\"M184 88C184 118.9 158.9 144 128 144C97.07 144 72 118.9 72 88C72 57.07 97.07 32 128 32C158.9 32 184 57.07 184 88zM208.4 196.3C178.7 222.7 160 261.2 160 304C160 338.3 171.1 369.8 192 394.5V416C192 433.7 177.7 448 160 448H96C78.33 448 64 433.7 64 416V389.2C26.16 371.2 0 332.7 0 288C0 226.1 50.14 176 112 176H144C167.1 176 190.2 183.5 208.4 196.3V196.3zM64 245.7C54.04 256.9 48 271.8 48 288C48 304.2 54.04 319.1 64 330.3V245.7zM448 416V394.5C468 369.8 480 338.3 480 304C480 261.2 461.3 222.7 431.6 196.3C449.8 183.5 472 176 496 176H528C589.9 176 640 226.1 640 288C640 332.7 613.8 371.2 576 389.2V416C576 433.7 561.7 448 544 448H480C462.3 448 448 433.7 448 416zM576 330.3C585.1 319.1 592 304.2 592 288C592 271.8 585.1 256.9 576 245.7V330.3zM568 88C568 118.9 542.9 144 512 144C481.1 144 456 118.9 456 88C456 57.07 481.1 32 512 32C542.9 32 568 57.07 568 88zM256 96C256 60.65 284.7 32 320 32C355.3 32 384 60.65 384 96C384 131.3 355.3 160 320 160C284.7 160 256 131.3 256 96zM448 304C448 348.7 421.8 387.2 384 405.2V448C384 465.7 369.7 480 352 480H288C270.3 480 256 465.7 256 448V405.2C218.2 387.2 192 348.7 192 304C192 242.1 242.1 192 304 192H336C397.9 192 448 242.1 448 304zM256 346.3V261.7C246 272.9 240 287.8 240 304C240 320.2 246 335.1 256 346.3zM384 261.7V346.3C393.1 335 400 320.2 400 304C400 287.8 393.1 272.9 384 261.7z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><h4 class=\"uagb-ifb-title\"><strong>NPS Loyalty Forum<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Erfahren Sie mehr \u00fcber dieses h\u00e4ufige internationale Treffen von CX-F\u00fchrungskr\u00e4ften<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/www.netpromotersystem.com\/resources\/the-nps-loyalty-forum\/\" target=\"_blank\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M352 256C352 278.2 350.8 299.6 348.7 320H163.3C161.2 299.6 159.1 278.2 159.1 256C159.1 233.8 161.2 212.4 163.3 192H348.7C350.8 212.4 352 233.8 352 256zM503.9 192C509.2 212.5 512 233.9 512 256C512 278.1 509.2 299.5 503.9 320H380.8C382.9 299.4 384 277.1 384 256C384 234 382.9 212.6 380.8 192H503.9zM493.4 160H376.7C366.7 96.14 346.9 42.62 321.4 8.442C399.8 29.09 463.4 85.94 493.4 160zM344.3 160H167.7C173.8 123.6 183.2 91.38 194.7 65.35C205.2 41.74 216.9 24.61 228.2 13.81C239.4 3.178 248.7 0 256 0C263.3 0 272.6 3.178 283.8 13.81C295.1 24.61 306.8 41.74 317.3 65.35C328.8 91.38 338.2 123.6 344.3 160H344.3zM18.61 160C48.59 85.94 112.2 29.09 190.6 8.442C165.1 42.62 145.3 96.14 135.3 160H18.61zM131.2 192C129.1 212.6 127.1 234 127.1 256C127.1 277.1 129.1 299.4 131.2 320H8.065C2.8 299.5 0 278.1 0 256C0 233.9 2.8 212.5 8.065 192H131.2zM194.7 446.6C183.2 420.6 173.8 388.4 167.7 352H344.3C338.2 388.4 328.8 420.6 317.3 446.6C306.8 470.3 295.1 487.4 283.8 498.2C272.6 508.8 263.3 512 255.1 512C248.7 512 239.4 508.8 228.2 498.2C216.9 487.4 205.2 470.3 194.7 446.6H194.7zM190.6 503.6C112.2 482.9 48.59 426.1 18.61 352H135.3C145.3 415.9 165.1 469.4 190.6 503.6V503.6zM321.4 503.6C346.9 469.4 366.7 415.9 376.7 352H493.4C463.4 426.1 399.8 482.9 321.4 503.6V503.6z\"><\/path><\/svg><span class=\"uagb-inline-editing\">ZUR WEBSITE<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-uagb-container uagb-block-04bcb4cb\">\n<div class=\"wp-block-uagb-info-box uagb-block-bbb2b597 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><h4 class=\"uagb-ifb-title\"><strong>Customer First Newsletter<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Newsletter auf LinkedIn<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/www.linkedin.com\/build-relation\/newsletter-follow?entityUrn=7244987047533232128\" target=\"_blank\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M480 32H128C110.3 32 96 46.33 96 64v336C96 408.8 88.84 416 80 416S64 408.8 64 400V96H32C14.33 96 0 110.3 0 128v288c0 35.35 28.65 64 64 64h384c35.35 0 64-28.65 64-64V64C512 46.33 497.7 32 480 32zM272 416h-96C167.2 416 160 408.8 160 400C160 391.2 167.2 384 176 384h96c8.836 0 16 7.162 16 16C288 408.8 280.8 416 272 416zM272 320h-96C167.2 320 160 312.8 160 304C160 295.2 167.2 288 176 288h96C280.8 288 288 295.2 288 304C288 312.8 280.8 320 272 320zM432 416h-96c-8.836 0-16-7.164-16-16c0-8.838 7.164-16 16-16h96c8.836 0 16 7.162 16 16C448 408.8 440.8 416 432 416zM432 320h-96C327.2 320 320 312.8 320 304C320 295.2 327.2 288 336 288h96C440.8 288 448 295.2 448 304C448 312.8 440.8 320 432 320zM448 208C448 216.8 440.8 224 432 224h-256C167.2 224 160 216.8 160 208v-96C160 103.2 167.2 96 176 96h256C440.8 96 448 103.2 448 112V208z\"><\/path><\/svg><span class=\"uagb-inline-editing\">AUF LINKEDIN ANZEIGEN<\/span><\/a><\/div><\/div><\/div><\/div>\n\n\n\n<script src=\"https:\/\/elfsightcdn.com\/platform.js\" async=\"\"><\/script>\n<div class=\"elfsight-app-0256e852-5f86-4543-bc38-eef5d77c76c2\" data-elfsight-app-lazy=\"\"><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-container uagb-block-d21611d8 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-06907a70 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><div class=\"uagb-ifb-separator\"><\/div><h2 class=\"uagb-ifb-title\">Presse\/ Medienberichterstattung &amp; Publikationen<\/h2><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-layout-grid uagb-block-2071d420 default uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-5bf2f5de alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-934a0662 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-middle wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/02\/rainmaker-300x96.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\"><em>Rainmaker Society<\/em><\/span><h4 class=\"uagb-ifb-title\"><strong>Customer Experience und Employee Experience \u2013 ein erfolgreiches Wechselspiel<\/strong><\/h4><\/div><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/rainmakersociety.de\/de\/customer-experience-und-employee-experience-ein-erfolgreiches-wechselspiel\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_blank\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Website besuchen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 640 512\"><path d=\"M172.5 131.1C228.1 75.51 320.5 75.51 376.1 131.1C426.1 181.1 433.5 260.8 392.4 318.3L391.3 319.9C381 334.2 361 337.6 346.7 327.3C332.3 317 328.9 297 339.2 282.7L340.3 281.1C363.2 249 359.6 205.1 331.7 177.2C300.3 145.8 249.2 145.8 217.7 177.2L105.5 289.5C73.99 320.1 73.99 372 105.5 403.5C133.3 431.4 177.3 435 209.3 412.1L210.9 410.1C225.3 400.7 245.3 404 255.5 418.4C265.8 432.8 262.5 452.8 248.1 463.1L246.5 464.2C188.1 505.3 110.2 498.7 60.21 448.8C3.741 392.3 3.741 300.7 60.21 244.3L172.5 131.1zM467.5 380C411 436.5 319.5 436.5 263 380C213 330 206.5 251.2 247.6 193.7L248.7 192.1C258.1 177.8 278.1 174.4 293.3 184.7C307.7 194.1 311.1 214.1 300.8 229.3L299.7 230.9C276.8 262.1 280.4 306.9 308.3 334.8C339.7 366.2 390.8 366.2 422.3 334.8L534.5 222.5C566 191 566 139.1 534.5 108.5C506.7 80.63 462.7 76.99 430.7 99.9L429.1 101C414.7 111.3 394.7 107.1 384.5 93.58C374.2 79.2 377.5 59.21 391.9 48.94L393.5 47.82C451 6.731 529.8 13.25 579.8 63.24C636.3 119.7 636.3 211.3 579.8 267.7L467.5 380z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-aeb62205 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-cd6efd48 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-middle wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/02\/rainmaker-300x96.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\"><em>Rainmaker Society<\/em><\/span><h4 class=\"uagb-ifb-title\"><strong>Customer Experience in Krisenzeiten<\/strong><\/h4><\/div><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/rainmakersociety.de\/de\/customer-experience-in-krisenzeiten\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_blank\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Website besuchen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 640 512\"><path d=\"M172.5 131.1C228.1 75.51 320.5 75.51 376.1 131.1C426.1 181.1 433.5 260.8 392.4 318.3L391.3 319.9C381 334.2 361 337.6 346.7 327.3C332.3 317 328.9 297 339.2 282.7L340.3 281.1C363.2 249 359.6 205.1 331.7 177.2C300.3 145.8 249.2 145.8 217.7 177.2L105.5 289.5C73.99 320.1 73.99 372 105.5 403.5C133.3 431.4 177.3 435 209.3 412.1L210.9 410.1C225.3 400.7 245.3 404 255.5 418.4C265.8 432.8 262.5 452.8 248.1 463.1L246.5 464.2C188.1 505.3 110.2 498.7 60.21 448.8C3.741 392.3 3.741 300.7 60.21 244.3L172.5 131.1zM467.5 380C411 436.5 319.5 436.5 263 380C213 330 206.5 251.2 247.6 193.7L248.7 192.1C258.1 177.8 278.1 174.4 293.3 184.7C307.7 194.1 311.1 214.1 300.8 229.3L299.7 230.9C276.8 262.1 280.4 306.9 308.3 334.8C339.7 366.2 390.8 366.2 422.3 334.8L534.5 222.5C566 191 566 139.1 534.5 108.5C506.7 80.63 462.7 76.99 430.7 99.9L429.1 101C414.7 111.3 394.7 107.1 384.5 93.58C374.2 79.2 377.5 59.21 391.9 48.94L393.5 47.82C451 6.731 529.8 13.25 579.8 63.24C636.3 119.7 636.3 211.3 579.8 267.7L467.5 380z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-2172904a alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-f0fa660c uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-middle wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/02\/trends-und-strategien-fuer-finanzdienstleister-300x47.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\"><em>Der Bank Blog<\/em><\/span><h4 class=\"uagb-ifb-title\"><strong>Wie Banken im Retail-Gesch\u00e4ft begeistern k\u00f6nnen<\/strong><\/h4><\/div><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/www.der-bank-blog.de\/wie-banken-im-retail-geschaeft-begeistern-koennen\/retail-banking\/37710291\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_blank\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Website besuchen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 640 512\"><path d=\"M172.5 131.1C228.1 75.51 320.5 75.51 376.1 131.1C426.1 181.1 433.5 260.8 392.4 318.3L391.3 319.9C381 334.2 361 337.6 346.7 327.3C332.3 317 328.9 297 339.2 282.7L340.3 281.1C363.2 249 359.6 205.1 331.7 177.2C300.3 145.8 249.2 145.8 217.7 177.2L105.5 289.5C73.99 320.1 73.99 372 105.5 403.5C133.3 431.4 177.3 435 209.3 412.1L210.9 410.1C225.3 400.7 245.3 404 255.5 418.4C265.8 432.8 262.5 452.8 248.1 463.1L246.5 464.2C188.1 505.3 110.2 498.7 60.21 448.8C3.741 392.3 3.741 300.7 60.21 244.3L172.5 131.1zM467.5 380C411 436.5 319.5 436.5 263 380C213 330 206.5 251.2 247.6 193.7L248.7 192.1C258.1 177.8 278.1 174.4 293.3 184.7C307.7 194.1 311.1 214.1 300.8 229.3L299.7 230.9C276.8 262.1 280.4 306.9 308.3 334.8C339.7 366.2 390.8 366.2 422.3 334.8L534.5 222.5C566 191 566 139.1 534.5 108.5C506.7 80.63 462.7 76.99 430.7 99.9L429.1 101C414.7 111.3 394.7 107.1 384.5 93.58C374.2 79.2 377.5 59.21 391.9 48.94L393.5 47.82C451 6.731 529.8 13.25 579.8 63.24C636.3 119.7 636.3 211.3 579.8 267.7L467.5 380z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-cbe360c1 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-53ccda20 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-middle wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/02\/cx1-1-300x127.png\" alt=\"\" width=\"125\" height=\"52\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\"><em>CX1<\/em> von Zenloop<\/span><h4 class=\"uagb-ifb-title\"><strong>CX1 CONFERENCE Digital 2020 \u00fcbertrifft die Erwartungen der Kunden<\/strong><\/h4><\/div><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/cx1-conference.com\/de\/cx1-2020\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_blank\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Website besuchen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 640 512\"><path d=\"M172.5 131.1C228.1 75.51 320.5 75.51 376.1 131.1C426.1 181.1 433.5 260.8 392.4 318.3L391.3 319.9C381 334.2 361 337.6 346.7 327.3C332.3 317 328.9 297 339.2 282.7L340.3 281.1C363.2 249 359.6 205.1 331.7 177.2C300.3 145.8 249.2 145.8 217.7 177.2L105.5 289.5C73.99 320.1 73.99 372 105.5 403.5C133.3 431.4 177.3 435 209.3 412.1L210.9 410.1C225.3 400.7 245.3 404 255.5 418.4C265.8 432.8 262.5 452.8 248.1 463.1L246.5 464.2C188.1 505.3 110.2 498.7 60.21 448.8C3.741 392.3 3.741 300.7 60.21 244.3L172.5 131.1zM467.5 380C411 436.5 319.5 436.5 263 380C213 330 206.5 251.2 247.6 193.7L248.7 192.1C258.1 177.8 278.1 174.4 293.3 184.7C307.7 194.1 311.1 214.1 300.8 229.3L299.7 230.9C276.8 262.1 280.4 306.9 308.3 334.8C339.7 366.2 390.8 366.2 422.3 334.8L534.5 222.5C566 191 566 139.1 534.5 108.5C506.7 80.63 462.7 76.99 430.7 99.9L429.1 101C414.7 111.3 394.7 107.1 384.5 93.58C374.2 79.2 377.5 59.21 391.9 48.94L393.5 47.82C451 6.731 529.8 13.25 579.8 63.24C636.3 119.7 636.3 211.3 579.8 267.7L467.5 380z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-ab7f1117 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-b6621623 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-middle wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/02\/nps_dig_blk-300x44.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\"><em>Net Promoter System<\/em><\/span><h4 class=\"uagb-ifb-title\"><strong>Das NPS\u00ae Loyalty Forum<\/strong><\/h4><\/div><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/www.netpromotersystem.com\/resources\/the-nps-loyalty-forum\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_blank\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Website besuchen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 640 512\"><path d=\"M172.5 131.1C228.1 75.51 320.5 75.51 376.1 131.1C426.1 181.1 433.5 260.8 392.4 318.3L391.3 319.9C381 334.2 361 337.6 346.7 327.3C332.3 317 328.9 297 339.2 282.7L340.3 281.1C363.2 249 359.6 205.1 331.7 177.2C300.3 145.8 249.2 145.8 217.7 177.2L105.5 289.5C73.99 320.1 73.99 372 105.5 403.5C133.3 431.4 177.3 435 209.3 412.1L210.9 410.1C225.3 400.7 245.3 404 255.5 418.4C265.8 432.8 262.5 452.8 248.1 463.1L246.5 464.2C188.1 505.3 110.2 498.7 60.21 448.8C3.741 392.3 3.741 300.7 60.21 244.3L172.5 131.1zM467.5 380C411 436.5 319.5 436.5 263 380C213 330 206.5 251.2 247.6 193.7L248.7 192.1C258.1 177.8 278.1 174.4 293.3 184.7C307.7 194.1 311.1 214.1 300.8 229.3L299.7 230.9C276.8 262.1 280.4 306.9 308.3 334.8C339.7 366.2 390.8 366.2 422.3 334.8L534.5 222.5C566 191 566 139.1 534.5 108.5C506.7 80.63 462.7 76.99 430.7 99.9L429.1 101C414.7 111.3 394.7 107.1 384.5 93.58C374.2 79.2 377.5 59.21 391.9 48.94L393.5 47.82C451 6.731 529.8 13.25 579.8 63.24C636.3 119.7 636.3 211.3 579.8 267.7L467.5 380z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-41c01192 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-f7f3ddc5 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-middle wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/02\/medallia.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\"><em>Medallia<\/em><\/span><h4 class=\"uagb-ifb-title\"><strong>Mobilisieren Sie Ihren Kundenstamm \u00fcber die Earned Growth Rate<\/strong><\/h4><\/div><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/go2.medallia.com\/mobilise-your-customer-base-via-earned-growth-rate-webinar.html?blaid=4694787\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_blank\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Website besuchen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 640 512\"><path d=\"M172.5 131.1C228.1 75.51 320.5 75.51 376.1 131.1C426.1 181.1 433.5 260.8 392.4 318.3L391.3 319.9C381 334.2 361 337.6 346.7 327.3C332.3 317 328.9 297 339.2 282.7L340.3 281.1C363.2 249 359.6 205.1 331.7 177.2C300.3 145.8 249.2 145.8 217.7 177.2L105.5 289.5C73.99 320.1 73.99 372 105.5 403.5C133.3 431.4 177.3 435 209.3 412.1L210.9 410.1C225.3 400.7 245.3 404 255.5 418.4C265.8 432.8 262.5 452.8 248.1 463.1L246.5 464.2C188.1 505.3 110.2 498.7 60.21 448.8C3.741 392.3 3.741 300.7 60.21 244.3L172.5 131.1zM467.5 380C411 436.5 319.5 436.5 263 380C213 330 206.5 251.2 247.6 193.7L248.7 192.1C258.1 177.8 278.1 174.4 293.3 184.7C307.7 194.1 311.1 214.1 300.8 229.3L299.7 230.9C276.8 262.1 280.4 306.9 308.3 334.8C339.7 366.2 390.8 366.2 422.3 334.8L534.5 222.5C566 191 566 139.1 534.5 108.5C506.7 80.63 462.7 76.99 430.7 99.9L429.1 101C414.7 111.3 394.7 107.1 384.5 93.58C374.2 79.2 377.5 59.21 391.9 48.94L393.5 47.82C451 6.731 529.8 13.25 579.8 63.24C636.3 119.7 636.3 211.3 579.8 267.7L467.5 380z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-7bd353af alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-d353cb6d uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-middle wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 576 512\"><path d=\"M384 112v288c0 26.51-21.49 48-48 48h-288c-26.51 0-48-21.49-48-48v-288c0-26.51 21.49-48 48-48h288C362.5 64 384 85.49 384 112zM576 127.5v256.9c0 25.5-29.17 40.39-50.39 25.79L416 334.7V177.3l109.6-75.56C546.9 87.13 576 102.1 576 127.5z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\"><em>Youtube (Englisch)<\/em><\/span><h4 class=\"uagb-ifb-title\"><strong>Daniel M\u00f6llerhenn &#8211; Deutschland | CX1 Etribes im Vorstellungsgespr\u00e4ch<\/strong><\/h4><\/div><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/www.youtube.com\/watch?v=nHvqEkhnlww\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_blank\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">AUF YOUTUBE ANSEHEN<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 640 512\"><path d=\"M172.5 131.1C228.1 75.51 320.5 75.51 376.1 131.1C426.1 181.1 433.5 260.8 392.4 318.3L391.3 319.9C381 334.2 361 337.6 346.7 327.3C332.3 317 328.9 297 339.2 282.7L340.3 281.1C363.2 249 359.6 205.1 331.7 177.2C300.3 145.8 249.2 145.8 217.7 177.2L105.5 289.5C73.99 320.1 73.99 372 105.5 403.5C133.3 431.4 177.3 435 209.3 412.1L210.9 410.1C225.3 400.7 245.3 404 255.5 418.4C265.8 432.8 262.5 452.8 248.1 463.1L246.5 464.2C188.1 505.3 110.2 498.7 60.21 448.8C3.741 392.3 3.741 300.7 60.21 244.3L172.5 131.1zM467.5 380C411 436.5 319.5 436.5 263 380C213 330 206.5 251.2 247.6 193.7L248.7 192.1C258.1 177.8 278.1 174.4 293.3 184.7C307.7 194.1 311.1 214.1 300.8 229.3L299.7 230.9C276.8 262.1 280.4 306.9 308.3 334.8C339.7 366.2 390.8 366.2 422.3 334.8L534.5 222.5C566 191 566 139.1 534.5 108.5C506.7 80.63 462.7 76.99 430.7 99.9L429.1 101C414.7 111.3 394.7 107.1 384.5 93.58C374.2 79.2 377.5 59.21 391.9 48.94L393.5 47.82C451 6.731 529.8 13.25 579.8 63.24C636.3 119.7 636.3 211.3 579.8 267.7L467.5 380z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-b65fd30c alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-8724966f uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-middle wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M352 256C352 278.2 350.8 299.6 348.7 320H163.3C161.2 299.6 159.1 278.2 159.1 256C159.1 233.8 161.2 212.4 163.3 192H348.7C350.8 212.4 352 233.8 352 256zM503.9 192C509.2 212.5 512 233.9 512 256C512 278.1 509.2 299.5 503.9 320H380.8C382.9 299.4 384 277.1 384 256C384 234 382.9 212.6 380.8 192H503.9zM493.4 160H376.7C366.7 96.14 346.9 42.62 321.4 8.442C399.8 29.09 463.4 85.94 493.4 160zM344.3 160H167.7C173.8 123.6 183.2 91.38 194.7 65.35C205.2 41.74 216.9 24.61 228.2 13.81C239.4 3.178 248.7 0 256 0C263.3 0 272.6 3.178 283.8 13.81C295.1 24.61 306.8 41.74 317.3 65.35C328.8 91.38 338.2 123.6 344.3 160H344.3zM18.61 160C48.59 85.94 112.2 29.09 190.6 8.442C165.1 42.62 145.3 96.14 135.3 160H18.61zM131.2 192C129.1 212.6 127.1 234 127.1 256C127.1 277.1 129.1 299.4 131.2 320H8.065C2.8 299.5 0 278.1 0 256C0 233.9 2.8 212.5 8.065 192H131.2zM194.7 446.6C183.2 420.6 173.8 388.4 167.7 352H344.3C338.2 388.4 328.8 420.6 317.3 446.6C306.8 470.3 295.1 487.4 283.8 498.2C272.6 508.8 263.3 512 255.1 512C248.7 512 239.4 508.8 228.2 498.2C216.9 487.4 205.2 470.3 194.7 446.6H194.7zM190.6 503.6C112.2 482.9 48.59 426.1 18.61 352H135.3C145.3 415.9 165.1 469.4 190.6 503.6V503.6zM321.4 503.6C346.9 469.4 366.7 415.9 376.7 352H493.4C463.4 426.1 399.8 482.9 321.4 503.6V503.6z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\"><em>CX-Standards<\/em><\/span><h4 class=\"uagb-ifb-title\"><strong>Globale Standards<br\/>f\u00fcr Customer Experience Teams<\/strong><\/h4><\/div><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/www.cx-standards.com\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_blank\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Website besuchen<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 640 512\"><path d=\"M172.5 131.1C228.1 75.51 320.5 75.51 376.1 131.1C426.1 181.1 433.5 260.8 392.4 318.3L391.3 319.9C381 334.2 361 337.6 346.7 327.3C332.3 317 328.9 297 339.2 282.7L340.3 281.1C363.2 249 359.6 205.1 331.7 177.2C300.3 145.8 249.2 145.8 217.7 177.2L105.5 289.5C73.99 320.1 73.99 372 105.5 403.5C133.3 431.4 177.3 435 209.3 412.1L210.9 410.1C225.3 400.7 245.3 404 255.5 418.4C265.8 432.8 262.5 452.8 248.1 463.1L246.5 464.2C188.1 505.3 110.2 498.7 60.21 448.8C3.741 392.3 3.741 300.7 60.21 244.3L172.5 131.1zM467.5 380C411 436.5 319.5 436.5 263 380C213 330 206.5 251.2 247.6 193.7L248.7 192.1C258.1 177.8 278.1 174.4 293.3 184.7C307.7 194.1 311.1 214.1 300.8 229.3L299.7 230.9C276.8 262.1 280.4 306.9 308.3 334.8C339.7 366.2 390.8 366.2 422.3 334.8L534.5 222.5C566 191 566 139.1 534.5 108.5C506.7 80.63 462.7 76.99 430.7 99.9L429.1 101C414.7 111.3 394.7 107.1 384.5 93.58C374.2 79.2 377.5 59.21 391.9 48.94L393.5 47.82C451 6.731 529.8 13.25 579.8 63.24C636.3 119.7 636.3 211.3 579.8 267.7L467.5 380z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-de74be3d\">\n<div class=\"wp-block-uagb-info-box uagb-block-9f7db406 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M256 512C114.6 512 0 397.4 0 256C0 114.6 114.6 0 256 0C397.4 0 512 114.6 512 256C512 397.4 397.4 512 256 512zM232 256C232 264 236 271.5 242.7 275.1L338.7 339.1C349.7 347.3 364.6 344.3 371.1 333.3C379.3 322.3 376.3 307.4 365.3 300L280 243.2V120C280 106.7 269.3 96 255.1 96C242.7 96 231.1 106.7 231.1 120L232 256z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><h4 class=\"uagb-ifb-title\"><strong>Mehr in K\u00fcrze<\/strong><\/h4><\/div><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"#\" class=\"uagb-infobox-cta-link ast-outline-button\" target=\"_self\" rel=\"noopener noreferrer\" style=\"border-width:revert-layer\" onclick=\"return false;\"><span class=\"uagb-inline-editing\">Kommen Sie sp\u00e4ter zur\u00fcck<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div id=\"testimonials\" class=\"wp-block-uagb-container uagb-block-9ac580b3 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-bc876f4e uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><div class=\"uagb-ifb-separator\"><\/div><h2 class=\"uagb-ifb-title\">Referenzen<\/h2><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider uag-hide-mob uagb-block-4b71e0d0 uagb-slider-container\"><div class=\"uagb-slides uagb-swiper\"><div class=\"swiper-wrapper\">\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-3fc98825\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-5d47a1f1\">\n<div class=\"wp-block-uagb-container uagb-block-528d2f4e\">\n<div class=\"wp-block-uagb-info-box uagb-block-6fb184b6 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"90\" height=\"90\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><p class=\"uagb-ifb-title-prefix\">Ich hatte das Privileg, mit Daniel an verschiedenen Projekten zu arbeiten. Er ist einer der besten Experten, die ich je getroffen habe, wenn es um Kundenorientierung und die Lieferung von Ergebnissen in komplexen Umgebungen geht&#8230; <\/p><h3 class=\"uagb-ifb-title\">Globaler CX-Direktor<\/h3><\/div><p class=\"uagb-ifb-desc\">Multinationale Einzelhandelsgruppe<\/p><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-modal uagb-block-ef2cbf47 uagb-modal-wrapper\" data-escpress=\"enable\" data-overlayclick=\"enable\"><div class=\"uagb-spectra-button-wrapper wp-block-button\"><a class=\"uagb-modal-button-link wp-block-button__link uagb-modal-trigger\" href=\"#\" onclick=\"return false;\" target=\"_self\" rel=\"noopener noreferrer\"><span class=\"uagb-modal-content-wrapper\"><span class=\"uagb-inline-editing\">Mehr anzeigen<\/span><\/span><\/a><\/div><div class=\"uagb-effect-default uagb-modal-popup uagb-block-ef2cbf47 uagb-modal-type-undefined\"><div class=\"uagb-modal-popup-wrap\"><div class=\"uagb-modal-popup-content\">\n<div class=\"wp-block-uagb-info-box uagb-block-191a80d9 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Globaler CX-Direktor<\/span><h3 class=\"uagb-ifb-title\">Multinationale Einzelhandelsgruppe<\/h3><\/div><p class=\"uagb-ifb-desc\">Ich hatte das Privileg, mit Daniel an verschiedenen Projekten zu arbeiten. Er ist einer der besten Experten, die ich je getroffen habe, wenn es um Kundenorientierung und die Erzielung von Ergebnissen in komplexen Umgebungen geht. Er verf\u00fcgt \u00fcber umfangreiche Erfahrung und setzt seine Beratungskompetenz nahtlos in die Praxis ein.<br\/>Daniel zeichnet sich dadurch aus, dass er Gesch\u00e4ftsprobleme definiert und einen strukturierten Ansatz zur L\u00f6sung dieser Probleme anwendet. Er ist auch sehr geschickt darin, \u00fcber den Tellerrand hinauszuschauen und andere zu neuen Ans\u00e4tzen zu inspirieren. Ich f\u00fchle mich immer sicher, mit ihm zusammenzuarbeiten, unabh\u00e4ngig von der Komplexit\u00e4t des Themas.    <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/services\/project-program-interim-management\/\" target=\"_self\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 576 512\"><path d=\"M96 304.1c0-12.16 4.971-23.83 13.64-32.01l72.13-68.08c1.65-1.555 3.773-2.311 5.611-3.578C177.1 176.8 155 160 128 160H64C28.65 160 0 188.7 0 224v96c0 17.67 14.33 32 31.1 32L32 480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-96.39l-50.36-47.53C100.1 327.9 96 316.2 96 304.1zM480 128c35.38 0 64-28.62 64-64s-28.62-64-64-64s-64 28.62-64 64S444.6 128 480 128zM96 128c35.38 0 64-28.62 64-64S131.4 0 96 0S32 28.62 32 64S60.63 128 96 128zM444.4 295.3L372.3 227.3c-3.49-3.293-8.607-4.193-13.01-2.299C354.9 226.9 352 231.2 352 236V272H224V236c0-4.795-2.857-9.133-7.262-11.03C212.3 223.1 207.2 223.1 203.7 227.3L131.6 295.3c-4.805 4.535-4.805 12.94 0 17.47l72.12 68.07c3.49 3.291 8.607 4.191 13.01 2.297C221.1 381.3 224 376.9 224 372.1V336h128v36.14c0 4.795 2.857 9.135 7.262 11.04c4.406 1.893 9.523 .9922 13.01-2.299l72.12-68.07C449.2 308.3 449.2 299.9 444.4 295.3zM512 160h-64c-26.1 0-49.98 16.77-59.38 40.42c1.842 1.271 3.969 2.027 5.623 3.588l72.12 68.06C475 280.2 480 291.9 480 304.1c.002 12.16-4.969 23.83-13.64 32.01L416 383.6V480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-128c17.67 0 32-14.33 32-32V224C576 188.7 547.3 160 512 160z\"><\/path><\/svg><span class=\"uagb-inline-editing\">Programm-Management<\/span><\/a><\/div><\/div><\/div>\n<\/div><button class=\"uagb-modal-popup-close\" aria-label=\"Close Modal\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\"><path d=\"M310.6 361.4c12.5 12.5 12.5 32.75 0 45.25C304.4 412.9 296.2 416 288 416s-16.38-3.125-22.62-9.375L160 301.3L54.63 406.6C48.38 412.9 40.19 416 32 416S15.63 412.9 9.375 406.6c-12.5-12.5-12.5-32.75 0-45.25l105.4-105.4L9.375 150.6c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L160 210.8l105.4-105.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-105.4 105.4L310.6 361.4z\"><\/path><\/svg><\/button><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-2de18979\">\n<div class=\"wp-block-uagb-info-box uagb-block-dfd44a58 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"90\" height=\"90\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><p class=\"uagb-ifb-title-prefix\">Daniels Unterst\u00fctzung und Beratung waren wesentlich beim Aufbau der Customer Experience f\u00fcr die Produkt- und Serviceentwicklung in unserem Unternehmen&#8230;<\/p><h3 class=\"uagb-ifb-title\">Leiter f\u00fcr Produkterfahrung der Gruppe<\/h3><\/div><p class=\"uagb-ifb-desc\">Multinationale Telekommunikationsgruppe<\/p><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-modal uagb-block-ab9a632c uagb-modal-wrapper\" data-escpress=\"enable\" data-overlayclick=\"enable\"><div class=\"uagb-spectra-button-wrapper wp-block-button\"><a class=\"uagb-modal-button-link wp-block-button__link uagb-modal-trigger\" href=\"#\" onclick=\"return false;\" target=\"_self\" rel=\"noopener noreferrer\"><span class=\"uagb-modal-content-wrapper\"><span class=\"uagb-inline-editing\">Mehr anzeigen<\/span><\/span><\/a><\/div><div class=\"uagb-effect-default uagb-modal-popup uagb-block-ab9a632c uagb-modal-type-undefined\"><div class=\"uagb-modal-popup-wrap\"><div class=\"uagb-modal-popup-content\">\n<div class=\"wp-block-uagb-info-box uagb-block-11c0a08d uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Leiter f\u00fcr Produkterfahrung der Gruppe<\/span><h3 class=\"uagb-ifb-title\">Multinationale Telekommunikationsgruppe<\/h3><\/div><p class=\"uagb-ifb-desc\">Daniels Unterst\u00fctzung und Beratung waren essentiell beim Aufbau der Customer Experience f\u00fcr die Produkt- und Serviceentwicklung in unserem Unternehmen. Er nahm sich die Zeit, die Besonderheiten und die Organisation unseres Unternehmens zu verstehen, was es ihm erm\u00f6glichte, den Ansatz f\u00fcr unsere Einstiegs\u00fcbungen mit allen relevanten Stakeholdern anzupassen.   <br\/>Mit seinem tiefgreifenden Verst\u00e4ndnis f\u00fcr die Customer Experience und unsere spezifischen Bed\u00fcrfnisse schuf er ein zweckm\u00e4\u00dfiges Framework, das seitdem erfolgreich eingesetzt wird.  <br\/>Seine strategische Beratung war ebenso entscheidend f\u00fcr den Erfolg wie seine operative und taktische Beratung. Seine ruhige und rationale Herangehensweise und sein Stil trugen ma\u00dfgeblich zum Stakeholder-Management bei und inspirierten zu Ver\u00e4nderungen. <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/services\/support-for-selected-project-phase-objective-or-outcome\/\" target=\"_self\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 576 512\"><path d=\"M96 304.1c0-12.16 4.971-23.83 13.64-32.01l72.13-68.08c1.65-1.555 3.773-2.311 5.611-3.578C177.1 176.8 155 160 128 160H64C28.65 160 0 188.7 0 224v96c0 17.67 14.33 32 31.1 32L32 480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-96.39l-50.36-47.53C100.1 327.9 96 316.2 96 304.1zM480 128c35.38 0 64-28.62 64-64s-28.62-64-64-64s-64 28.62-64 64S444.6 128 480 128zM96 128c35.38 0 64-28.62 64-64S131.4 0 96 0S32 28.62 32 64S60.63 128 96 128zM444.4 295.3L372.3 227.3c-3.49-3.293-8.607-4.193-13.01-2.299C354.9 226.9 352 231.2 352 236V272H224V236c0-4.795-2.857-9.133-7.262-11.03C212.3 223.1 207.2 223.1 203.7 227.3L131.6 295.3c-4.805 4.535-4.805 12.94 0 17.47l72.12 68.07c3.49 3.291 8.607 4.191 13.01 2.297C221.1 381.3 224 376.9 224 372.1V336h128v36.14c0 4.795 2.857 9.135 7.262 11.04c4.406 1.893 9.523 .9922 13.01-2.299l72.12-68.07C449.2 308.3 449.2 299.9 444.4 295.3zM512 160h-64c-26.1 0-49.98 16.77-59.38 40.42c1.842 1.271 3.969 2.027 5.623 3.588l72.12 68.06C475 280.2 480 291.9 480 304.1c.002 12.16-4.969 23.83-13.64 32.01L416 383.6V480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-128c17.67 0 32-14.33 32-32V224C576 188.7 547.3 160 512 160z\"><\/path><\/svg><span class=\"uagb-inline-editing\">Unterst\u00fctzung f\u00fcr die ausgew\u00e4hlte Phase<\/span><\/a><\/div><\/div><\/div>\n<\/div><button class=\"uagb-modal-popup-close\" aria-label=\"Close Modal\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\"><path d=\"M310.6 361.4c12.5 12.5 12.5 32.75 0 45.25C304.4 412.9 296.2 416 288 416s-16.38-3.125-22.62-9.375L160 301.3L54.63 406.6C48.38 412.9 40.19 416 32 416S15.63 412.9 9.375 406.6c-12.5-12.5-12.5-32.75 0-45.25l105.4-105.4L9.375 150.6c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L160 210.8l105.4-105.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-105.4 105.4L310.6 361.4z\"><\/path><\/svg><\/button><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div id=\"test\" class=\"wp-block-uagb-container uagb-block-5f5487a2\">\n<div class=\"wp-block-uagb-info-box uagb-block-d74bf93c uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"90\" height=\"90\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><p class=\"uagb-ifb-title-prefix\">Daniel hat mich in den letzten Jahren betreut und beraten, und ich sch\u00e4tze seine strategischen Erkenntnisse zu einer Vielzahl von Themen aus den Bereichen Kundenservice, Erfahrung und Effizienz sehr. Sein Ansatz ist nicht nur pragmatisch, sondern auch stark umsetzungsorientiert. <\/p><h3 class=\"uagb-ifb-title\">Leiter Kundendienst<\/h3><\/div><p class=\"uagb-ifb-desc\">Unterhaltungselektronik<\/p><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-modal uagb-block-f8d8d763 uagb-modal-wrapper\" data-escpress=\"enable\" data-overlayclick=\"enable\"><div class=\"uagb-spectra-button-wrapper wp-block-button\"><a class=\"uagb-modal-button-link wp-block-button__link uagb-modal-trigger\" href=\"#\" onclick=\"return false;\" target=\"_self\" rel=\"noopener noreferrer\"><span class=\"uagb-modal-content-wrapper\"><span class=\"uagb-inline-editing\">Mehr anzeigen<\/span><\/span><\/a><\/div><div class=\"uagb-effect-default uagb-modal-popup uagb-block-f8d8d763 uagb-modal-type-undefined\"><div class=\"uagb-modal-popup-wrap\"><div class=\"uagb-modal-popup-content\">\n<div class=\"wp-block-uagb-info-box uagb-block-80c47333 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Leiter Kundendienst<\/span><h3 class=\"uagb-ifb-title\">Unterhaltungselektronik<\/h3><\/div><p class=\"uagb-ifb-desc\">Daniel hat mich in den letzten Jahren betreut und beraten, und ich sch\u00e4tze seine strategischen Erkenntnisse zu einer Vielzahl von Themen aus den Bereichen Kundenservice, Erfahrung und Effizienz sehr. Sein Ansatz ist nicht nur pragmatisch, sondern auch stark umsetzungsorientiert. <br\/><br\/>Was Daniel auszeichnet, ist seine F\u00e4higkeit, strategische Visionen mit praktischer Umsetzung in Einklang zu bringen \u2013 er erstellt nicht nur beeindruckende Folien; Er sorgt f\u00fcr eine praxisnahe, ergebnisorientierte Umsetzung. Mit 15+ Jahren Beratungserfahrung bringt er eine F\u00fclle von Kenntnissen mit, die er aus der Zusammenarbeit mit zahlreichen Unternehmen aus verschiedenen Branchen gewonnen hat. <br\/><br\/>Ich empfehle die Zusammenarbeit mit Daniel von ganzem Herzen, nicht nur wegen der Expertise und des Wertes, den er liefert, sondern auch wegen seiner kollaborativen und zug\u00e4nglichen Art, die jede Interaktion zu einem Vergn\u00fcgen macht.<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/services\/ongoing-support\/\" target=\"_self\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 576 512\"><path d=\"M96 304.1c0-12.16 4.971-23.83 13.64-32.01l72.13-68.08c1.65-1.555 3.773-2.311 5.611-3.578C177.1 176.8 155 160 128 160H64C28.65 160 0 188.7 0 224v96c0 17.67 14.33 32 31.1 32L32 480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-96.39l-50.36-47.53C100.1 327.9 96 316.2 96 304.1zM480 128c35.38 0 64-28.62 64-64s-28.62-64-64-64s-64 28.62-64 64S444.6 128 480 128zM96 128c35.38 0 64-28.62 64-64S131.4 0 96 0S32 28.62 32 64S60.63 128 96 128zM444.4 295.3L372.3 227.3c-3.49-3.293-8.607-4.193-13.01-2.299C354.9 226.9 352 231.2 352 236V272H224V236c0-4.795-2.857-9.133-7.262-11.03C212.3 223.1 207.2 223.1 203.7 227.3L131.6 295.3c-4.805 4.535-4.805 12.94 0 17.47l72.12 68.07c3.49 3.291 8.607 4.191 13.01 2.297C221.1 381.3 224 376.9 224 372.1V336h128v36.14c0 4.795 2.857 9.135 7.262 11.04c4.406 1.893 9.523 .9922 13.01-2.299l72.12-68.07C449.2 308.3 449.2 299.9 444.4 295.3zM512 160h-64c-26.1 0-49.98 16.77-59.38 40.42c1.842 1.271 3.969 2.027 5.623 3.588l72.12 68.06C475 280.2 480 291.9 480 304.1c.002 12.16-4.969 23.83-13.64 32.01L416 383.6V480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-128c17.67 0 32-14.33 32-32V224C576 188.7 547.3 160 512 160z\"><\/path><\/svg><span class=\"uagb-inline-editing\">Laufende Unterst\u00fctzung (fokussiert, aber \u00fcber die Zeit)<\/span><\/a><\/div><\/div><\/div>\n<\/div><button class=\"uagb-modal-popup-close\" aria-label=\"Close Modal\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\"><path d=\"M310.6 361.4c12.5 12.5 12.5 32.75 0 45.25C304.4 412.9 296.2 416 288 416s-16.38-3.125-22.62-9.375L160 301.3L54.63 406.6C48.38 412.9 40.19 416 32 416S15.63 412.9 9.375 406.6c-12.5-12.5-12.5-32.75 0-45.25l105.4-105.4L9.375 150.6c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L160 210.8l105.4-105.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-105.4 105.4L310.6 361.4z\"><\/path><\/svg><\/button><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-f0e77392\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-dc1cee6f\">\n<div class=\"wp-block-uagb-container uagb-block-a194fcbc\">\n<div class=\"wp-block-uagb-info-box uagb-block-f7f4dac6 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"90\" height=\"90\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><p class=\"uagb-ifb-title-prefix\">Mit Daniel zusammenzuarbeiten bedeutet, eine erstklassige Beratung zu erhalten, die fundiertes Fachwissen mit einem praktischen, ergebnisorientierten Ansatz verbindet&#8230;<\/p><h3 class=\"uagb-ifb-title\">Globaler CX-Direktor<\/h3><\/div><p class=\"uagb-ifb-desc\">Multinationale Telekommunikationsgruppe<\/p><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-modal uagb-block-98eeb686 uagb-modal-wrapper\" data-escpress=\"enable\" data-overlayclick=\"enable\"><div class=\"uagb-spectra-button-wrapper wp-block-button\"><a class=\"uagb-modal-button-link wp-block-button__link uagb-modal-trigger\" href=\"#\" onclick=\"return false;\" target=\"_self\" rel=\"noopener noreferrer\"><span class=\"uagb-modal-content-wrapper\"><span class=\"uagb-inline-editing\">Mehr anzeigen<\/span><\/span><\/a><\/div><div class=\"uagb-effect-default uagb-modal-popup uagb-block-98eeb686 uagb-modal-type-undefined\"><div class=\"uagb-modal-popup-wrap\"><div class=\"uagb-modal-popup-content\">\n<div class=\"wp-block-uagb-info-box uagb-block-15da62d6 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Globaler CX-Direktor<\/span><h3 class=\"uagb-ifb-title\">Multinationale Telekommunikationsgruppe<\/h3><\/div><p class=\"uagb-ifb-desc\">Mit Daniel zusammenzuarbeiten bedeutet, eine erstklassige Beratung zu erhalten, die fundiertes Fachwissen mit einem praktischen, ergebnisorientierten Ansatz verbindet.<br\/><br\/>Daniel ist hochkompetent, unglaublich hilfsbereit und verf\u00fcgt \u00fcber einen beeindruckenden Erfahrungsschatz in der Customer Experience Transformation. Sein Engagement f\u00fcr Exzellenz und seine Leidenschaft f\u00fcr Kundenorientierung zeigen sich in allem, was er tut.<br\/>Sein tiefes Fachwissen, das er praxisnah und zielgruppengerecht vermittelt, macht ihn zu einem der gefragtesten Fachleute auf diesem Gebiet. Er liefert nicht nur theoretische Rahmenbedingungen; Er \u00fcbersetzt sie in konkrete Schritte, die echte Ver\u00e4nderungen vorantreiben. Sein strukturierter und dennoch flexibler Ansatz erm\u00f6glicht es Unternehmen, schnelle Erfolge zu erzielen und gleichzeitig den Grundstein f\u00fcr langfristigen Erfolg zu legen.   <br\/><br\/>Was Daniel auszeichnet, ist seine F\u00e4higkeit, seinen Stil m\u00fchelos an jedes Publikum anzupassen, von Frontline-Teams bis hin zu C-Level-F\u00fchrungskr\u00e4ften. Er kann selbst die komplexesten Themen leicht verst\u00e4ndlich und sofort umsetzbar erkl\u00e4ren. Er stellt sicher, dass alle Stakeholder aufeinander abgestimmt und in den Prozess eingebunden sind. Das macht ihn zu einer unsch\u00e4tzbaren Ressource bei jeder kundenzentrierten Transformation.   <br\/><br\/>Daniel ist ein vertrauensw\u00fcrdiger Partner, der einen echten Mehrwert bietet und sicherstellt, dass die Auswirkungen seiner Arbeit langfristig nachhaltig sind. Neben seinem Fachwissen bringt Daniel eine positive Energie und einen Geist der Zusammenarbeit in jedes Engagement ein. Seine Herangehensweise f\u00f6rdert ein produktives und inspirierendes Arbeitsumfeld, und seine echte Begeisterung macht die Zusammenarbeit nicht nur effektiv, sondern macht auch viel Spa\u00df!  <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/services\/project-program-interim-management\/\" target=\"_self\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 576 512\"><path d=\"M96 304.1c0-12.16 4.971-23.83 13.64-32.01l72.13-68.08c1.65-1.555 3.773-2.311 5.611-3.578C177.1 176.8 155 160 128 160H64C28.65 160 0 188.7 0 224v96c0 17.67 14.33 32 31.1 32L32 480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-96.39l-50.36-47.53C100.1 327.9 96 316.2 96 304.1zM480 128c35.38 0 64-28.62 64-64s-28.62-64-64-64s-64 28.62-64 64S444.6 128 480 128zM96 128c35.38 0 64-28.62 64-64S131.4 0 96 0S32 28.62 32 64S60.63 128 96 128zM444.4 295.3L372.3 227.3c-3.49-3.293-8.607-4.193-13.01-2.299C354.9 226.9 352 231.2 352 236V272H224V236c0-4.795-2.857-9.133-7.262-11.03C212.3 223.1 207.2 223.1 203.7 227.3L131.6 295.3c-4.805 4.535-4.805 12.94 0 17.47l72.12 68.07c3.49 3.291 8.607 4.191 13.01 2.297C221.1 381.3 224 376.9 224 372.1V336h128v36.14c0 4.795 2.857 9.135 7.262 11.04c4.406 1.893 9.523 .9922 13.01-2.299l72.12-68.07C449.2 308.3 449.2 299.9 444.4 295.3zM512 160h-64c-26.1 0-49.98 16.77-59.38 40.42c1.842 1.271 3.969 2.027 5.623 3.588l72.12 68.06C475 280.2 480 291.9 480 304.1c.002 12.16-4.969 23.83-13.64 32.01L416 383.6V480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-128c17.67 0 32-14.33 32-32V224C576 188.7 547.3 160 512 160z\"><\/path><\/svg><span class=\"uagb-inline-editing\">Programm-Management<\/span><\/a><\/div><\/div><\/div>\n<\/div><button class=\"uagb-modal-popup-close\" aria-label=\"Close Modal\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\"><path d=\"M310.6 361.4c12.5 12.5 12.5 32.75 0 45.25C304.4 412.9 296.2 416 288 416s-16.38-3.125-22.62-9.375L160 301.3L54.63 406.6C48.38 412.9 40.19 416 32 416S15.63 412.9 9.375 406.6c-12.5-12.5-12.5-32.75 0-45.25l105.4-105.4L9.375 150.6c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L160 210.8l105.4-105.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-105.4 105.4L310.6 361.4z\"><\/path><\/svg><\/button><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-103349dd\">\n<div class=\"wp-block-uagb-info-box uagb-block-d348a1b9 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"90\" height=\"90\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><p class=\"uagb-ifb-title-prefix\">Abgesehen von seiner fundierten Expertise im Bereich des NPS-Programms ist die Zusammenarbeit mit Daniel ein Vergn\u00fcgen \u2013 er ist nicht nur sehr sachkundig, sondern auch sehr kooperativ und engagiert&#8230;<\/p><h3 class=\"uagb-ifb-title\">Leiter Customer Centricity Management<\/h3><\/div><p class=\"uagb-ifb-desc\">Internationale Bank<\/p><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-modal uagb-block-863d9f83 uagb-modal-wrapper\" data-escpress=\"enable\" data-overlayclick=\"enable\"><div class=\"uagb-spectra-button-wrapper wp-block-button\"><a class=\"uagb-modal-button-link wp-block-button__link uagb-modal-trigger\" href=\"#\" onclick=\"return false;\" target=\"_self\" rel=\"noopener noreferrer\"><span class=\"uagb-modal-content-wrapper\"><span class=\"uagb-inline-editing\">Mehr anzeigen<\/span><\/span><\/a><\/div><div class=\"uagb-effect-default uagb-modal-popup uagb-block-863d9f83 uagb-modal-type-undefined\"><div class=\"uagb-modal-popup-wrap\"><div class=\"uagb-modal-popup-content\">\n<div class=\"wp-block-uagb-info-box uagb-block-665a1d1b uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Leiter Customer Centricity Management<\/span><h3 class=\"uagb-ifb-title\">Internationale Bank<\/h3><\/div><p class=\"uagb-ifb-desc\">Abgesehen von seiner fundierten Expertise im Bereich des NPS-Programms ist die Zusammenarbeit mit Daniel ein Vergn\u00fcgen \u2013 er ist nicht nur sehr sachkundig, sondern auch sehr kooperativ und engagiert. Die Konzepte zeugen von einem hohen Ma\u00df an Pragmatismus bei kurzer Time-to-Market. Wir empfehlen Daniel dringend, um eine ergebnisorientierte, kundenorientierte Transformation zu unterst\u00fctzen.  <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/services\/ongoing-support\/\" target=\"_self\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 576 512\"><path d=\"M96 304.1c0-12.16 4.971-23.83 13.64-32.01l72.13-68.08c1.65-1.555 3.773-2.311 5.611-3.578C177.1 176.8 155 160 128 160H64C28.65 160 0 188.7 0 224v96c0 17.67 14.33 32 31.1 32L32 480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-96.39l-50.36-47.53C100.1 327.9 96 316.2 96 304.1zM480 128c35.38 0 64-28.62 64-64s-28.62-64-64-64s-64 28.62-64 64S444.6 128 480 128zM96 128c35.38 0 64-28.62 64-64S131.4 0 96 0S32 28.62 32 64S60.63 128 96 128zM444.4 295.3L372.3 227.3c-3.49-3.293-8.607-4.193-13.01-2.299C354.9 226.9 352 231.2 352 236V272H224V236c0-4.795-2.857-9.133-7.262-11.03C212.3 223.1 207.2 223.1 203.7 227.3L131.6 295.3c-4.805 4.535-4.805 12.94 0 17.47l72.12 68.07c3.49 3.291 8.607 4.191 13.01 2.297C221.1 381.3 224 376.9 224 372.1V336h128v36.14c0 4.795 2.857 9.135 7.262 11.04c4.406 1.893 9.523 .9922 13.01-2.299l72.12-68.07C449.2 308.3 449.2 299.9 444.4 295.3zM512 160h-64c-26.1 0-49.98 16.77-59.38 40.42c1.842 1.271 3.969 2.027 5.623 3.588l72.12 68.06C475 280.2 480 291.9 480 304.1c.002 12.16-4.969 23.83-13.64 32.01L416 383.6V480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-128c17.67 0 32-14.33 32-32V224C576 188.7 547.3 160 512 160z\"><\/path><\/svg><span class=\"uagb-inline-editing\">Laufender Support (fokussiert, aber \u00fcber die Zeit)<\/span><\/a><\/div><\/div><\/div>\n<\/div><button class=\"uagb-modal-popup-close\" aria-label=\"Close Modal\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\"><path d=\"M310.6 361.4c12.5 12.5 12.5 32.75 0 45.25C304.4 412.9 296.2 416 288 416s-16.38-3.125-22.62-9.375L160 301.3L54.63 406.6C48.38 412.9 40.19 416 32 416S15.63 412.9 9.375 406.6c-12.5-12.5-12.5-32.75 0-45.25l105.4-105.4L9.375 150.6c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L160 210.8l105.4-105.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-105.4 105.4L310.6 361.4z\"><\/path><\/svg><\/button><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"swiper-pagination\"><\/div><div class=\"swiper-button-prev\"><\/div><div class=\"swiper-button-next\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider uag-hide-desktop uag-hide-tab uagb-block-d9637eda uagb-slider-container\"><div class=\"uagb-slides uagb-swiper\"><div class=\"swiper-wrapper\">\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-46ebe143\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-4de6a2bb\">\n<div class=\"wp-block-uagb-info-box uagb-block-9e74e32f uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"90\" height=\"90\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><p class=\"uagb-ifb-title-prefix\">Ich hatte das Privileg, mit Daniel an verschiedenen Projekten zu arbeiten. Er ist einer der besten Experten, die ich je getroffen habe, wenn es um Kundenorientierung und die Lieferung von Ergebnissen in komplexen Umgebungen geht&#8230; <\/p><h3 class=\"uagb-ifb-title\">Globaler CX-Direktor<\/h3><\/div><p class=\"uagb-ifb-desc\">Multinationale Einzelhandelsgruppe<\/p><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-modal uagb-block-64b1913f uagb-modal-wrapper\" data-escpress=\"enable\" data-overlayclick=\"enable\"><div class=\"uagb-spectra-button-wrapper wp-block-button\"><a class=\"uagb-modal-button-link wp-block-button__link uagb-modal-trigger\" href=\"#\" onclick=\"return false;\" target=\"_self\" rel=\"noopener noreferrer\"><span class=\"uagb-modal-content-wrapper\"><span class=\"uagb-inline-editing\">Mehr anzeigen<\/span><\/span><\/a><\/div><div class=\"uagb-effect-default uagb-modal-popup uagb-block-64b1913f uagb-modal-type-undefined\"><div class=\"uagb-modal-popup-wrap\"><div class=\"uagb-modal-popup-content\">\n<div class=\"wp-block-uagb-info-box uagb-block-a97da985 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Globaler CX-Direktor<\/span><h3 class=\"uagb-ifb-title\">Multinationale Einzelhandelsgruppe<\/h3><\/div><p class=\"uagb-ifb-desc\">Ich hatte das Privileg, mit Daniel an verschiedenen Projekten zu arbeiten. Er ist einer der besten Experten, die ich je getroffen habe, wenn es um Kundenorientierung und die Erzielung von Ergebnissen in komplexen Umgebungen geht. Er verf\u00fcgt \u00fcber umfangreiche Erfahrung und setzt seine Beratungskompetenz nahtlos in die Praxis ein.<br\/>Daniel zeichnet sich dadurch aus, dass er Gesch\u00e4ftsprobleme definiert und einen strukturierten Ansatz zur L\u00f6sung dieser Probleme anwendet. Er ist auch sehr geschickt darin, \u00fcber den Tellerrand hinauszuschauen und andere zu neuen Ans\u00e4tzen zu inspirieren. Ich f\u00fchle mich immer sicher, mit ihm zusammenzuarbeiten, unabh\u00e4ngig von der Komplexit\u00e4t des Themas.    <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/services\/project-program-interim-management\/\" target=\"_self\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 576 512\"><path d=\"M96 304.1c0-12.16 4.971-23.83 13.64-32.01l72.13-68.08c1.65-1.555 3.773-2.311 5.611-3.578C177.1 176.8 155 160 128 160H64C28.65 160 0 188.7 0 224v96c0 17.67 14.33 32 31.1 32L32 480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-96.39l-50.36-47.53C100.1 327.9 96 316.2 96 304.1zM480 128c35.38 0 64-28.62 64-64s-28.62-64-64-64s-64 28.62-64 64S444.6 128 480 128zM96 128c35.38 0 64-28.62 64-64S131.4 0 96 0S32 28.62 32 64S60.63 128 96 128zM444.4 295.3L372.3 227.3c-3.49-3.293-8.607-4.193-13.01-2.299C354.9 226.9 352 231.2 352 236V272H224V236c0-4.795-2.857-9.133-7.262-11.03C212.3 223.1 207.2 223.1 203.7 227.3L131.6 295.3c-4.805 4.535-4.805 12.94 0 17.47l72.12 68.07c3.49 3.291 8.607 4.191 13.01 2.297C221.1 381.3 224 376.9 224 372.1V336h128v36.14c0 4.795 2.857 9.135 7.262 11.04c4.406 1.893 9.523 .9922 13.01-2.299l72.12-68.07C449.2 308.3 449.2 299.9 444.4 295.3zM512 160h-64c-26.1 0-49.98 16.77-59.38 40.42c1.842 1.271 3.969 2.027 5.623 3.588l72.12 68.06C475 280.2 480 291.9 480 304.1c.002 12.16-4.969 23.83-13.64 32.01L416 383.6V480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-128c17.67 0 32-14.33 32-32V224C576 188.7 547.3 160 512 160z\"><\/path><\/svg><span class=\"uagb-inline-editing\">Programm-Management<\/span><\/a><\/div><\/div><\/div>\n<\/div><button class=\"uagb-modal-popup-close\" aria-label=\"Close Modal\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\"><path d=\"M310.6 361.4c12.5 12.5 12.5 32.75 0 45.25C304.4 412.9 296.2 416 288 416s-16.38-3.125-22.62-9.375L160 301.3L54.63 406.6C48.38 412.9 40.19 416 32 416S15.63 412.9 9.375 406.6c-12.5-12.5-12.5-32.75 0-45.25l105.4-105.4L9.375 150.6c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L160 210.8l105.4-105.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-105.4 105.4L310.6 361.4z\"><\/path><\/svg><\/button><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-8765f6a8\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-17d26523\">\n<div class=\"wp-block-uagb-info-box uagb-block-36ad6f85 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"90\" height=\"90\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><p class=\"uagb-ifb-title-prefix\">Daniels Unterst\u00fctzung und Beratung waren wesentlich beim Aufbau der Customer Experience f\u00fcr die Produkt- und Serviceentwicklung in unserem Unternehmen&#8230;<\/p><h3 class=\"uagb-ifb-title\">Leiter f\u00fcr Produkterfahrung der Gruppe<\/h3><\/div><p class=\"uagb-ifb-desc\">Multinationale Telekommunikationsgruppe<\/p><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-modal uagb-block-a4996a7e uagb-modal-wrapper\" data-escpress=\"enable\" data-overlayclick=\"enable\"><div class=\"uagb-spectra-button-wrapper wp-block-button\"><a class=\"uagb-modal-button-link wp-block-button__link uagb-modal-trigger\" href=\"#\" onclick=\"return false;\" target=\"_self\" rel=\"noopener noreferrer\"><span class=\"uagb-modal-content-wrapper\"><span class=\"uagb-inline-editing\">Mehr anzeigen<\/span><\/span><\/a><\/div><div class=\"uagb-effect-default uagb-modal-popup uagb-block-a4996a7e uagb-modal-type-undefined\"><div class=\"uagb-modal-popup-wrap\"><div class=\"uagb-modal-popup-content\">\n<div class=\"wp-block-uagb-info-box uagb-block-88ec57e2 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Leiter f\u00fcr Produkterfahrung der Gruppe<\/span><h3 class=\"uagb-ifb-title\">Multinationale Telekommunikationsgruppe<\/h3><\/div><p class=\"uagb-ifb-desc\">Daniels Unterst\u00fctzung und Beratung waren essentiell beim Aufbau der Customer Experience f\u00fcr die Produkt- und Serviceentwicklung in unserem Unternehmen. Er nahm sich die Zeit, die Besonderheiten und die Organisation unseres Unternehmens zu verstehen, was es ihm erm\u00f6glichte, den Ansatz f\u00fcr unsere Einstiegs\u00fcbungen mit allen relevanten Stakeholdern anzupassen.<br\/>Mit seinem tiefgreifenden Verst\u00e4ndnis f\u00fcr die Customer Experience und unsere spezifischen Bed\u00fcrfnisse schuf er ein zweckm\u00e4\u00dfiges Framework, das seitdem erfolgreich eingesetzt wird.<br\/>Seine strategische Beratung war ebenso entscheidend f\u00fcr den Erfolg wie seine operative und taktische Beratung. Seine ruhige und rationale Herangehensweise und sein Stil trugen ma\u00dfgeblich zum Stakeholder-Management bei und inspirierten zu Ver\u00e4nderungen.  <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/services\/support-for-selected-project-phase-objective-or-outcome\/\" target=\"_self\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 576 512\"><path d=\"M96 304.1c0-12.16 4.971-23.83 13.64-32.01l72.13-68.08c1.65-1.555 3.773-2.311 5.611-3.578C177.1 176.8 155 160 128 160H64C28.65 160 0 188.7 0 224v96c0 17.67 14.33 32 31.1 32L32 480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-96.39l-50.36-47.53C100.1 327.9 96 316.2 96 304.1zM480 128c35.38 0 64-28.62 64-64s-28.62-64-64-64s-64 28.62-64 64S444.6 128 480 128zM96 128c35.38 0 64-28.62 64-64S131.4 0 96 0S32 28.62 32 64S60.63 128 96 128zM444.4 295.3L372.3 227.3c-3.49-3.293-8.607-4.193-13.01-2.299C354.9 226.9 352 231.2 352 236V272H224V236c0-4.795-2.857-9.133-7.262-11.03C212.3 223.1 207.2 223.1 203.7 227.3L131.6 295.3c-4.805 4.535-4.805 12.94 0 17.47l72.12 68.07c3.49 3.291 8.607 4.191 13.01 2.297C221.1 381.3 224 376.9 224 372.1V336h128v36.14c0 4.795 2.857 9.135 7.262 11.04c4.406 1.893 9.523 .9922 13.01-2.299l72.12-68.07C449.2 308.3 449.2 299.9 444.4 295.3zM512 160h-64c-26.1 0-49.98 16.77-59.38 40.42c1.842 1.271 3.969 2.027 5.623 3.588l72.12 68.06C475 280.2 480 291.9 480 304.1c.002 12.16-4.969 23.83-13.64 32.01L416 383.6V480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-128c17.67 0 32-14.33 32-32V224C576 188.7 547.3 160 512 160z\"><\/path><\/svg><span class=\"uagb-inline-editing\">Unterst\u00fctzung f\u00fcr die ausgew\u00e4hlte Phase<\/span><\/a><\/div><\/div><\/div>\n<\/div><button class=\"uagb-modal-popup-close\" aria-label=\"Close Modal\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\"><path d=\"M310.6 361.4c12.5 12.5 12.5 32.75 0 45.25C304.4 412.9 296.2 416 288 416s-16.38-3.125-22.62-9.375L160 301.3L54.63 406.6C48.38 412.9 40.19 416 32 416S15.63 412.9 9.375 406.6c-12.5-12.5-12.5-32.75 0-45.25l105.4-105.4L9.375 150.6c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L160 210.8l105.4-105.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-105.4 105.4L310.6 361.4z\"><\/path><\/svg><\/button><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-174e06f7\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-e20e953c\">\n<div class=\"wp-block-uagb-info-box uagb-block-1ea161e8 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"90\" height=\"90\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><p class=\"uagb-ifb-title-prefix\">Daniel hat mich in den letzten Jahren betreut und beraten, und ich sch\u00e4tze seine strategischen Erkenntnisse zu einer Vielzahl von Themen aus den Bereichen Kundenservice, Erfahrung und Effizienz sehr. Sein Ansatz ist nicht nur pragmatisch, sondern auch stark umsetzungsorientiert. <\/p><h3 class=\"uagb-ifb-title\">Leiter Kundendienst<\/h3><\/div><p class=\"uagb-ifb-desc\">Unterhaltungselektronik<\/p><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-modal uagb-block-5e0a6149 uagb-modal-wrapper\" data-escpress=\"enable\" data-overlayclick=\"enable\"><div class=\"uagb-spectra-button-wrapper wp-block-button\"><a class=\"uagb-modal-button-link wp-block-button__link uagb-modal-trigger\" href=\"#\" onclick=\"return false;\" target=\"_self\" rel=\"noopener noreferrer\"><span class=\"uagb-modal-content-wrapper\"><span class=\"uagb-inline-editing\">Mehr anzeigen<\/span><\/span><\/a><\/div><div class=\"uagb-effect-default uagb-modal-popup uagb-block-5e0a6149 uagb-modal-type-undefined\"><div class=\"uagb-modal-popup-wrap\"><div class=\"uagb-modal-popup-content\">\n<div class=\"wp-block-uagb-info-box uagb-block-889660d0 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Leiter Kundendienst<\/span><h3 class=\"uagb-ifb-title\">Unterhaltungselektronik<\/h3><\/div><p class=\"uagb-ifb-desc\">Daniel hat mich in den letzten Jahren betreut und beraten, und ich sch\u00e4tze seine strategischen Erkenntnisse zu einer Vielzahl von Themen aus den Bereichen Kundenservice, Erfahrung und Effizienz sehr. Sein Ansatz ist nicht nur pragmatisch, sondern auch stark umsetzungsorientiert. <br\/><br\/>Was Daniel auszeichnet, ist seine F\u00e4higkeit, strategische Visionen mit praktischer Umsetzung in Einklang zu bringen \u2013 er erstellt nicht nur beeindruckende Folien; Er sorgt f\u00fcr eine praxisnahe, ergebnisorientierte Umsetzung. Mit 15+ Jahren Beratungserfahrung bringt er eine F\u00fclle von Kenntnissen mit, die er aus der Zusammenarbeit mit zahlreichen Unternehmen aus verschiedenen Branchen gewonnen hat. <br\/><br\/>Ich empfehle die Zusammenarbeit mit Daniel von ganzem Herzen, nicht nur wegen der Expertise und des Wertes, den er liefert, sondern auch wegen seiner kollaborativen und zug\u00e4nglichen Art, die jede Interaktion zu einem Vergn\u00fcgen macht.<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/services\/ongoing-support\/\" target=\"_self\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 576 512\"><path d=\"M96 304.1c0-12.16 4.971-23.83 13.64-32.01l72.13-68.08c1.65-1.555 3.773-2.311 5.611-3.578C177.1 176.8 155 160 128 160H64C28.65 160 0 188.7 0 224v96c0 17.67 14.33 32 31.1 32L32 480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-96.39l-50.36-47.53C100.1 327.9 96 316.2 96 304.1zM480 128c35.38 0 64-28.62 64-64s-28.62-64-64-64s-64 28.62-64 64S444.6 128 480 128zM96 128c35.38 0 64-28.62 64-64S131.4 0 96 0S32 28.62 32 64S60.63 128 96 128zM444.4 295.3L372.3 227.3c-3.49-3.293-8.607-4.193-13.01-2.299C354.9 226.9 352 231.2 352 236V272H224V236c0-4.795-2.857-9.133-7.262-11.03C212.3 223.1 207.2 223.1 203.7 227.3L131.6 295.3c-4.805 4.535-4.805 12.94 0 17.47l72.12 68.07c3.49 3.291 8.607 4.191 13.01 2.297C221.1 381.3 224 376.9 224 372.1V336h128v36.14c0 4.795 2.857 9.135 7.262 11.04c4.406 1.893 9.523 .9922 13.01-2.299l72.12-68.07C449.2 308.3 449.2 299.9 444.4 295.3zM512 160h-64c-26.1 0-49.98 16.77-59.38 40.42c1.842 1.271 3.969 2.027 5.623 3.588l72.12 68.06C475 280.2 480 291.9 480 304.1c.002 12.16-4.969 23.83-13.64 32.01L416 383.6V480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-128c17.67 0 32-14.33 32-32V224C576 188.7 547.3 160 512 160z\"><\/path><\/svg><span class=\"uagb-inline-editing\">Laufende Unterst\u00fctzung (fokussiert, aber \u00fcber die Zeit)<\/span><\/a><\/div><\/div><\/div>\n<\/div><button class=\"uagb-modal-popup-close\" aria-label=\"Close Modal\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\"><path d=\"M310.6 361.4c12.5 12.5 12.5 32.75 0 45.25C304.4 412.9 296.2 416 288 416s-16.38-3.125-22.62-9.375L160 301.3L54.63 406.6C48.38 412.9 40.19 416 32 416S15.63 412.9 9.375 406.6c-12.5-12.5-12.5-32.75 0-45.25l105.4-105.4L9.375 150.6c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L160 210.8l105.4-105.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-105.4 105.4L310.6 361.4z\"><\/path><\/svg><\/button><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-3f7fa4f3\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-679f3448\">\n<div class=\"wp-block-uagb-info-box uagb-block-473f529b uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"90\" height=\"90\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><p class=\"uagb-ifb-title-prefix\">Mit Daniel zusammenzuarbeiten bedeutet, eine erstklassige Beratung zu erhalten, die fundiertes Fachwissen mit einem praktischen, ergebnisorientierten Ansatz verbindet&#8230;<\/p><h3 class=\"uagb-ifb-title\">Globaler CX-Direktor<\/h3><\/div><p class=\"uagb-ifb-desc\">Multinationale Telekommunikationsgruppe<\/p><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-modal uagb-block-29f310d0 uagb-modal-wrapper\" data-escpress=\"enable\" data-overlayclick=\"enable\"><div class=\"uagb-spectra-button-wrapper wp-block-button\"><a class=\"uagb-modal-button-link wp-block-button__link uagb-modal-trigger\" href=\"#\" onclick=\"return false;\" target=\"_self\" rel=\"noopener noreferrer\"><span class=\"uagb-modal-content-wrapper\"><span class=\"uagb-inline-editing\">Mehr anzeigen<\/span><\/span><\/a><\/div><div class=\"uagb-effect-default uagb-modal-popup uagb-block-29f310d0 uagb-modal-type-undefined\"><div class=\"uagb-modal-popup-wrap\"><div class=\"uagb-modal-popup-content\">\n<div class=\"wp-block-uagb-info-box uagb-block-336096a0 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Globaler CX-Direktor<\/span><h3 class=\"uagb-ifb-title\">Multinationale Telekommunikationsgruppe<\/h3><\/div><p class=\"uagb-ifb-desc\">Mit Daniel zusammenzuarbeiten bedeutet, eine erstklassige Beratung zu erhalten, die fundiertes Fachwissen mit einem praktischen, ergebnisorientierten Ansatz verbindet.<br\/><br\/>Daniel ist hochkompetent, unglaublich hilfsbereit und verf\u00fcgt \u00fcber einen beeindruckenden Erfahrungsschatz in der Customer Experience Transformation. Sein Engagement f\u00fcr Exzellenz und seine Leidenschaft f\u00fcr Kundenorientierung zeigen sich in allem, was er tut.<br\/>Sein tiefes Fachwissen, das er praxisnah und zielgruppengerecht vermittelt, macht ihn zu einem der gefragtesten Fachleute auf diesem Gebiet. Er liefert nicht nur theoretische Rahmenbedingungen; Er \u00fcbersetzt sie in konkrete Schritte, die echte Ver\u00e4nderungen vorantreiben. Sein strukturierter und dennoch flexibler Ansatz erm\u00f6glicht es Unternehmen, schnelle Erfolge zu erzielen und gleichzeitig den Grundstein f\u00fcr langfristigen Erfolg zu legen.   <br\/><br\/>Was Daniel auszeichnet, ist seine F\u00e4higkeit, seinen Stil m\u00fchelos an jedes Publikum anzupassen, von Frontline-Teams bis hin zu C-Level-F\u00fchrungskr\u00e4ften. Er kann selbst die komplexesten Themen leicht verst\u00e4ndlich und sofort umsetzbar erkl\u00e4ren. Er stellt sicher, dass alle Stakeholder aufeinander abgestimmt und in den Prozess eingebunden sind. Das macht ihn zu einer unsch\u00e4tzbaren Ressource bei jeder kundenzentrierten Transformation.   <br\/><br\/>Daniel ist ein vertrauensw\u00fcrdiger Partner, der einen echten Mehrwert bietet und sicherstellt, dass die Auswirkungen seiner Arbeit langfristig nachhaltig sind. Neben seinem Fachwissen bringt Daniel eine positive Energie und einen Geist der Zusammenarbeit in jedes Engagement ein. Seine Herangehensweise f\u00f6rdert ein produktives und inspirierendes Arbeitsumfeld, und seine echte Begeisterung macht die Zusammenarbeit nicht nur effektiv, sondern macht auch viel Spa\u00df!  <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/services\/project-program-interim-management\/\" target=\"_self\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 576 512\"><path d=\"M96 304.1c0-12.16 4.971-23.83 13.64-32.01l72.13-68.08c1.65-1.555 3.773-2.311 5.611-3.578C177.1 176.8 155 160 128 160H64C28.65 160 0 188.7 0 224v96c0 17.67 14.33 32 31.1 32L32 480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-96.39l-50.36-47.53C100.1 327.9 96 316.2 96 304.1zM480 128c35.38 0 64-28.62 64-64s-28.62-64-64-64s-64 28.62-64 64S444.6 128 480 128zM96 128c35.38 0 64-28.62 64-64S131.4 0 96 0S32 28.62 32 64S60.63 128 96 128zM444.4 295.3L372.3 227.3c-3.49-3.293-8.607-4.193-13.01-2.299C354.9 226.9 352 231.2 352 236V272H224V236c0-4.795-2.857-9.133-7.262-11.03C212.3 223.1 207.2 223.1 203.7 227.3L131.6 295.3c-4.805 4.535-4.805 12.94 0 17.47l72.12 68.07c3.49 3.291 8.607 4.191 13.01 2.297C221.1 381.3 224 376.9 224 372.1V336h128v36.14c0 4.795 2.857 9.135 7.262 11.04c4.406 1.893 9.523 .9922 13.01-2.299l72.12-68.07C449.2 308.3 449.2 299.9 444.4 295.3zM512 160h-64c-26.1 0-49.98 16.77-59.38 40.42c1.842 1.271 3.969 2.027 5.623 3.588l72.12 68.06C475 280.2 480 291.9 480 304.1c.002 12.16-4.969 23.83-13.64 32.01L416 383.6V480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-128c17.67 0 32-14.33 32-32V224C576 188.7 547.3 160 512 160z\"><\/path><\/svg><span class=\"uagb-inline-editing\">Programm-Management<\/span><\/a><\/div><\/div><\/div>\n<\/div><button class=\"uagb-modal-popup-close\" aria-label=\"Close Modal\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\"><path d=\"M310.6 361.4c12.5 12.5 12.5 32.75 0 45.25C304.4 412.9 296.2 416 288 416s-16.38-3.125-22.62-9.375L160 301.3L54.63 406.6C48.38 412.9 40.19 416 32 416S15.63 412.9 9.375 406.6c-12.5-12.5-12.5-32.75 0-45.25l105.4-105.4L9.375 150.6c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L160 210.8l105.4-105.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-105.4 105.4L310.6 361.4z\"><\/path><\/svg><\/button><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-502a7997\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-74fff9be\">\n<div class=\"wp-block-uagb-info-box uagb-block-f2b6c535 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"90\" height=\"90\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><p class=\"uagb-ifb-title-prefix\">Abgesehen von seiner fundierten Expertise im Bereich des NPS-Programms ist die Zusammenarbeit mit Daniel ein Vergn\u00fcgen \u2013 er ist nicht nur sehr sachkundig, sondern auch sehr kooperativ und engagiert&#8230;<\/p><h3 class=\"uagb-ifb-title\">Leiter Customer Centricity Management<\/h3><\/div><p class=\"uagb-ifb-desc\">Internationale Bank<\/p><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-modal uagb-block-a2fb996a uagb-modal-wrapper\" data-escpress=\"enable\" data-overlayclick=\"enable\"><div class=\"uagb-spectra-button-wrapper wp-block-button\"><a class=\"uagb-modal-button-link wp-block-button__link uagb-modal-trigger\" href=\"#\" onclick=\"return false;\" target=\"_self\" rel=\"noopener noreferrer\"><span class=\"uagb-modal-content-wrapper\"><span class=\"uagb-inline-editing\">Mehr anzeigen<\/span><\/span><\/a><\/div><div class=\"uagb-effect-default uagb-modal-popup uagb-block-a2fb996a uagb-modal-type-undefined\"><div class=\"uagb-modal-popup-wrap\"><div class=\"uagb-modal-popup-content\">\n<div class=\"wp-block-uagb-info-box uagb-block-293cad2d uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/customerfirstpartners.com\/wp-content\/uploads\/2025\/01\/profile-150x150.png\" alt=\"\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\">Leiter Customer Centricity Management<\/span><h3 class=\"uagb-ifb-title\">Internationale Bank<\/h3><\/div><p class=\"uagb-ifb-desc\">Abgesehen von seiner fundierten Expertise im Bereich des NPS-Programms ist die Zusammenarbeit mit Daniel ein Vergn\u00fcgen \u2013 er ist nicht nur sehr sachkundig, sondern auch sehr kooperativ und engagiert. Die Konzepte zeugen von einem hohen Ma\u00df an Pragmatismus bei kurzer Time-to-Market. Wir empfehlen Daniel dringend, um eine ergebnisorientierte, kundenorientierte Transformation zu unterst\u00fctzen.  <\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/customerfirstpartners.com\/services\/ongoing-support\/\" target=\"_self\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 576 512\"><path d=\"M96 304.1c0-12.16 4.971-23.83 13.64-32.01l72.13-68.08c1.65-1.555 3.773-2.311 5.611-3.578C177.1 176.8 155 160 128 160H64C28.65 160 0 188.7 0 224v96c0 17.67 14.33 32 31.1 32L32 480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-96.39l-50.36-47.53C100.1 327.9 96 316.2 96 304.1zM480 128c35.38 0 64-28.62 64-64s-28.62-64-64-64s-64 28.62-64 64S444.6 128 480 128zM96 128c35.38 0 64-28.62 64-64S131.4 0 96 0S32 28.62 32 64S60.63 128 96 128zM444.4 295.3L372.3 227.3c-3.49-3.293-8.607-4.193-13.01-2.299C354.9 226.9 352 231.2 352 236V272H224V236c0-4.795-2.857-9.133-7.262-11.03C212.3 223.1 207.2 223.1 203.7 227.3L131.6 295.3c-4.805 4.535-4.805 12.94 0 17.47l72.12 68.07c3.49 3.291 8.607 4.191 13.01 2.297C221.1 381.3 224 376.9 224 372.1V336h128v36.14c0 4.795 2.857 9.135 7.262 11.04c4.406 1.893 9.523 .9922 13.01-2.299l72.12-68.07C449.2 308.3 449.2 299.9 444.4 295.3zM512 160h-64c-26.1 0-49.98 16.77-59.38 40.42c1.842 1.271 3.969 2.027 5.623 3.588l72.12 68.06C475 280.2 480 291.9 480 304.1c.002 12.16-4.969 23.83-13.64 32.01L416 383.6V480c0 17.67 14.33 32 32 32h64c17.67 0 32-14.33 32-32v-128c17.67 0 32-14.33 32-32V224C576 188.7 547.3 160 512 160z\"><\/path><\/svg><span class=\"uagb-inline-editing\">Laufender Support (fokussiert, aber \u00fcber die Zeit)<\/span><\/a><\/div><\/div><\/div>\n<\/div><button class=\"uagb-modal-popup-close\" aria-label=\"Close Modal\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 320 512\"><path d=\"M310.6 361.4c12.5 12.5 12.5 32.75 0 45.25C304.4 412.9 296.2 416 288 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class=\"uagb-ifb-separator\"><\/div><h2 class=\"uagb-ifb-title\">Kontaktieren Sie uns<\/h2><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-bd7d064f\">\n<div class=\"wp-block-uagb-container uagb-block-ede2f955\">\n<div class=\"wp-block-uagb-info-box uagb-block-d1d24da5 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M511.2 387l-23.25 100.8c-3.266 14.25-15.79 24.22-30.46 24.22C205.2 512 0 306.8 0 54.5c0-14.66 9.969-27.2 24.22-30.45l100.8-23.25C139.7-2.602 154.7 5.018 160.8 18.92l46.52 108.5c5.438 12.78 1.77 27.67-8.98 36.45L144.5 207.1c33.98 69.22 90.26 125.5 159.5 159.5l44.08-53.8c8.688-10.78 23.69-14.51 36.47-8.975l108.5 46.51C506.1 357.2 514.6 372.4 511.2 387z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><h4 class=\"uagb-ifb-title\"><strong>Telefon<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">+49-151-5801-4116<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"tel:0049-151-5801-4116\" target=\"_blank\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M284.6 181.9c-10.28-8.344-25.41-6.875-33.75 3.406C242.4 195.6 243.9 210.7 254.2 219.1c11.31 9.25 17.81 22.69 17.81 36.87c0 14.19-6.5 27.62-17.81 36.87c-10.28 8.406-11.78 23.53-3.375 33.78c4.719 5.812 11.62 8.812 18.56 8.812c5.344 0 10.75-1.781 15.19-5.406c22.53-18.44 35.44-45.4 35.44-74.05S307.1 200.4 284.6 181.9zM345.1 107.1c-10.22-8.344-25.34-6.907-33.78 3.343c-8.406 10.25-6.906 25.37 3.344 33.78c33.88 27.78 53.31 68.18 53.31 110.9s-19.44 83.09-53.31 110.9c-10.25 8.406-11.75 23.53-3.344 33.78c4.75 5.781 11.62 8.781 18.56 8.781c5.375 0 10.75-1.781 15.22-5.438C390.2 367.1 416 313.1 416 255.1S390.2 144.9 345.1 107.1zM406.4 33.15c-10.22-8.344-25.34-6.875-33.78 3.344c-8.406 10.25-6.906 25.37 3.344 33.78C431.9 116.1 464 183.8 464 255.1s-32.09 139.9-88.06 185.7c-10.25 8.406-11.75 23.53-3.344 33.78c4.75 5.781 11.62 8.781 18.56 8.781c5.375 0 10.75-1.781 15.22-5.438C473.5 423.8 512 342.6 512 255.1S473.5 88.15 406.4 33.15zM151.3 174.6C161.1 175.6 172.1 169.5 176 159.6l33.75-84.38C214 64.35 209.1 51.1 200.2 45.86l-67.47-42.17C123.2-2.289 110.9-.8945 102.9 7.08C-34.32 144.3-34.31 367.7 102.9 504.9c7.982 7.984 20.22 9.379 29.75 3.402l67.48-42.19c9.775-6.104 13.9-18.47 9.598-29.3L176 352.5c-3.945-9.963-14.14-16.11-24.73-14.97l-53.24 5.314C78.89 286.7 78.89 225.4 98.06 169.3L151.3 174.6z\"><\/path><\/svg><span class=\"uagb-inline-editing\">DIALER \u00d6FFNEN<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-30aa026f\">\n<div class=\"wp-block-uagb-info-box uagb-block-7049f7d5 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M464 64C490.5 64 512 85.49 512 112C512 127.1 504.9 141.3 492.8 150.4L275.2 313.6C263.8 322.1 248.2 322.1 236.8 313.6L19.2 150.4C7.113 141.3 0 127.1 0 112C0 85.49 21.49 64 48 64H464zM217.6 339.2C240.4 356.3 271.6 356.3 294.4 339.2L512 176V384C512 419.3 483.3 448 448 448H64C28.65 448 0 419.3 0 384V176L217.6 339.2z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><h4 class=\"uagb-ifb-title\"><strong>E-Mail<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">info@customerfirstpartners.com<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"mailto:info@customerfirstpartners.com\" target=\"_blank\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M493.6 163c-24.88-19.62-45.5-35.37-164.3-121.6C312.7 29.21 279.7 0 256.4 0H255.6C232.3 0 199.3 29.21 182.6 41.38c-118.8 86.25-139.4 101.1-164.3 121.6C6.75 172 0 186 0 200.8v263.2C0 490.5 21.49 512 48 512h416c26.51 0 48-21.49 48-47.1V200.8C512 186 505.3 172 493.6 163zM303.2 367.5C289.1 378.5 272.5 384 256 384s-33.06-5.484-47.16-16.47L64 254.9V208.5c21.16-16.59 46.48-35.66 156.4-115.5c3.18-2.328 6.891-5.187 10.98-8.353C236.9 80.44 247.8 71.97 256 66.84c8.207 5.131 19.14 13.6 24.61 17.84c4.09 3.166 7.801 6.027 11.15 8.478C400.9 172.5 426.6 191.7 448 208.5v46.32L303.2 367.5z\"><\/path><\/svg><span class=\"uagb-inline-editing\">MAIL SENDEN<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-ad5bd21f\">\n<div class=\"wp-block-uagb-info-box uagb-block-26704496 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg><\/div><div class=\"uagb-ifb-title-wrap\"><h4 class=\"uagb-ifb-title\"><strong>LinkedIn (Englisch)<\/strong><\/h4><\/div><p class=\"uagb-ifb-desc\">Daniel Moellerhenn<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/www.linkedin.com\/in\/dm911\/\" target=\"_blank\" onclick=\"return true;\" class=\"uagb-infobox-cta-link\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 640 512\"><path d=\"M488 191.1h-152l.0001 51.86c.0001 37.66-27.08 72-64.55 75.77c-43.09 4.333-79.45-29.42-79.45-71.63V126.4l-24.51 14.73C123.2 167.8 96.04 215.7 96.04 267.5L16.04 313.8c-15.25 8.751-20.63 28.38-11.75 43.63l80 138.6c8.875 15.25 28.5 20.5 43.75 11.75l103.4-59.75h136.6c35.25 0 64-28.75 64-64c26.51 0 48-21.49 48-48V288h8c13.25 0 24-10.75 24-24l.0001-48C512 202.7 501.3 191.1 488 191.1zM635.7 154.5l-79.95-138.6c-8.875-15.25-28.5-20.5-43.75-11.75l-103.4 59.75h-62.57c-37.85 0-74.93 10.61-107.1 30.63C229.7 100.4 224 110.6 224 121.6l-.0004 126.4c0 22.13 17.88 40 40 40c22.13 0 40-17.88 40-40V159.1h184c30.93 0 56 25.07 56 56v28.5l80-46.25C639.3 189.4 644.5 169.8 635.7 154.5z\"><\/path><\/svg><span class=\"uagb-inline-editing\">PROFIL ANZEIGEN<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div id=\"connect\" 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name=\"wpforms[fields][4]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-3507-field_3-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"3\"><fieldset><legend class=\"wpforms-field-label wpforms-label-hide\" aria-hidden=\"false\">Kontrollk\u00e4stchen <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-3507-field_3\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-3507-field_3_1\" name=\"wpforms[fields][3][]\" value=\"Ich akzeptiere die Datenschutzerkl\u00e4rung\" aria-errormessage=\"wpforms-3507-field_3_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-3507-field_3_1\">Ich akzeptiere die Datenschutzerkl\u00e4rung<\/label><\/li><\/ul><\/fieldset><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-3507-field_4-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-3507-field_4-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-3507-field_4-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-hcaptcha\" ><div class=\"h-captcha\" data-sitekey=\"f226b0ee-3e1e-4cf4-bce0-50220bda7dfe\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-hcaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"3507\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/customerfirstpartners.com\/de\/wp-json\/wp\/v2\/pages\/3338\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-3507\" class=\"wpforms-submit\" data-alt-text=\"Sendet...\" data-submit-text=\"Senden\" aria-live=\"assertive\" value=\"wpforms-submit\">Senden<\/button><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div>\n<\/div>\n<\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Erfahrung Mit \u00fcber 15 Jahren globaler Beratungserfahrung ist Daniel auf kundengef\u00fchrte Transformationen, Customer Experience-Programme und Net Promoter System-Implementierungen\u00ae in verschiedenen Branchen spezialisiert. Seine Expertise erstreckt sich \u00fcber Telekommunikation, Versicherungen, Banken, Industrieg\u00fcter, Schwermaschinen, fortschrittliche Fertigung, Versorgungsunternehmen, Gro\u00dfhandel, Einzelhandel und E-Commerce in der gesamten EMEA-Region.Daniel war Expert Partner und einer der f\u00fchrenden globalen CX &amp; NPS-Experten bei [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3203,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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Mit \u00fcber 15 Jahren globaler Beratungserfahrung ist Daniel auf kundengef\u00fchrte Transformationen, Customer Experience-Programme und Net Promoter System-Implementierungen\u00ae in verschiedenen Branchen spezialisiert. 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